Mercedes Benz of Albuquerque
Albuquerque, NM
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I dropped my vehicle off yesterday morning at the Audi Service Department and my expectations were exceeded. Gilbert saws a huge help in getting my vehicle in, with a check engine light on, and Fred and M Service Department and my expectations were exceeded. Gilbert saws a huge help in getting my vehicle in, with a check engine light on, and Fred and Michael were awesome! The video inspection they send is above and beyond what I expected and gives me peace of mind knowing that they were thorough in their inspection. Thanks so much Audi Service! More
They promised my vehicle would be done after almost a week and when I called to ask them about it being done they still had not even received the part to fix the issue. So it took another two days becaus week and when I called to ask them about it being done they still had not even received the part to fix the issue. So it took another two days because they didn’t order the part. I had to speak to the manager to get the part ordered. And no phone call from the service advisor about the part not being ordered and no apology. More
Excellent service department! Always friendly and take very good care of your vehicle. They provide shuttle service to take you anywhere you want to go while waiting and they h Always friendly and take very good care of your vehicle. They provide shuttle service to take you anywhere you want to go while waiting and they have loaner cars if you book in advance. Will only take my car to them! More
Check in and out of service was very easy, and it was helpful to be provided with a loaner car so I could take care of my errands during my day in ABQ. Fred and Santiago know what they are doing, so all helpful to be provided with a loaner car so I could take care of my errands during my day in ABQ. Fred and Santiago know what they are doing, so all went smoothly; it's nice to continue to work with the same people on each visit. I appreciate how clean my car is when I pick it up. The only drawback is how far out service is booking these days. More














