Mercedes Benz of Albuquerque

The dealership was very accommodating due to my previous Audi Q5 experience. The Q5 lost all power while driving potentially causing a catastrophic accident. Audi Q5 experience. The Q5 lost all power while driving potentially causing a catastrophic accident. More

Have always service my wife's Macan and my Sudi A5 at Mercedes Benz of Albuquerque and they are always accommodating and focused on customer service. No hard selling when looking at Mx options. Mercedes Benz of Albuquerque and they are always accommodating and focused on customer service. No hard selling when looking at Mx options. More

I did not have Trevor as a salesperson. It was Billy Wing and Tina Jakubowski. They were excellent. Knowledgeable and professional and thorough and friendly. It was Billy Wing and Tina Jakubowski. They were excellent. Knowledgeable and professional and thorough and friendly. More

Steve in service and robert in sprinter shop went above and beyond to help me out in s tough time. Can’t say enough good about these two amazing humans and beyond to help me out in s tough time. Can’t say enough good about these two amazing humans More

Every need I have ever brought up has been met, from the sales team the service team and finance. Each representative has always met my needs. Today, my vehicle required a simple fix and the team had me bac sales team the service team and finance. Each representative has always met my needs. Today, my vehicle required a simple fix and the team had me back on the road before I could respond to my morning emails or fix a cup of coffee! Lionel is the best coordinator and I look forward to working with him as long as I have my Mercedes. More

Javier in service does a great job taking care of the customer and explaining everything that needs to be done to the car. customer and explaining everything that needs to be done to the car. More

Everyone is very helpful, friendly and professional. Thomas answered all my questions and worked very hard to get me a good deal on my trade. Thomas answered all my questions and worked very hard to get me a good deal on my trade. More

The dealership was real nice first time there ever my sales guy Nathan was real helpful and the concierge sales guy Nathan was real helpful and the concierge More

Excellent service, a great waiting area. The repair was done quickly. Very impressed with the whole experience The repair was done quickly. Very impressed with the whole experience More

Note: This is for Audi of Albuquerque. It pains me to leave less than 5* to such a nice dealership. But please, PLEASE, make sure the techs reattach the communications (4G retrofit?) modul It pains me to leave less than 5* to such a nice dealership. But please, PLEASE, make sure the techs reattach the communications (4G retrofit?) module to the OBD port after running diagnostics. Twice now, I've found that the dealership didn't plug the module back in. The only way to realize this is that the Motion for Audi isn't working when the app is opened. It's an excellent dealership, IMO, and I will surely have a 5* review for next time because I know this will be addressed. More