Mercedes Benz of Albuquerque

The experience at the dealership was very good. The waiting area was excellent and the wait time was not excessive. My only negative comment was the shock of the price of the service. Over $800 to The waiting area was excellent and the wait time was not excessive. My only negative comment was the shock of the price of the service. Over $800 to replace a battery was very surprising and unsettling. I had no idea going into the dealership to replace a battery that it was going to cost me over $800. Wow, seems excessively expensive. More

I think my car was taken for a joyride. It took 2 hours for a tire to be repaired and was told that it needed to be road tested to calibrate a sensor? Sounds like xx It took 2 hours for a tire to be repaired and was told that it needed to be road tested to calibrate a sensor? Sounds like xx More

Fred is great as a service adviser. Our windshield was replaced in the stated amount of time and waiting area was comfortable. Our windshield was replaced in the stated amount of time and waiting area was comfortable. More

service and the time it took to get in and out were great. Very proffesional. Thanks great. Very proffesional. Thanks More

Leland was great, informative and extremely courteous. The service manager that did the intake seemed not as cordial. Everyone else that I encountered was amazing. The service manager that did the intake seemed not as cordial. Everyone else that I encountered was amazing. More

Had to be towed in, Javier was right with me when we arrived and connected me with Robert who got right with us to determine possible problems. We continued the trip and after problem fixed Javier arra arrived and connected me with Robert who got right with us to determine possible problems. We continued the trip and after problem fixed Javier arranged to have unit transported to us almost 500 miles away. Only out discounted motel expense More

Had our RV towed from hours away, while traveling. Very stressful. " Javier " took good care of us. Was able to have the RV fixed in a few days. Was able to continue back home no issues. Very stressful. " Javier " took good care of us. Was able to have the RV fixed in a few days. Was able to continue back home no issues. More

It was a pleasure to work with the team. They were all friendly and helpful. They have exceeded my expectations and made no fuss when I changed my mind on which car ai wanted and finally b They were all friendly and helpful. They have exceeded my expectations and made no fuss when I changed my mind on which car ai wanted and finally bought. The staff is outgoing and seems mostly happy. I am glad to have made a good experience by buying my 7th Mercedes Benz ! More

Very happy with the experience of taking my car for service last week. Everything was well service last week. Everything was well More

Good service given by a great staff especially Javier who is always there to help is always there to help More