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Mercedes Benz of Albuquerque

Albuquerque, NM

4.7
3,912 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,912 reviews

February 07, 2025

We found the staff accommodating, friendly and professional. We had an issue with a defective battery and were made to feel welcomed. They handled our issue promptly and got us on our way in a rea More

by OHIONITRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
February 06, 2025

the service manager, LeLand, is great always ready to serve you and answer your questions, i find the service on my car to always be excellent and never any problems More

by rvluc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
February 06, 2025

If you have an entire day to give the dealership for an oil-change this is the place to bring it to, they supposedly updated my software and now my car won’t connect, called couldn’t help or tell me why it More

by CHAVEZMOMMYOF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Javier Montes
February 05, 2025

You are the top of Mercedes I love about and I like the service you guys done very doing great job thx you so much More

by JENNYBUUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
February 05, 2025

Great staff at Porsche service … waited for car and it was ready as promised . H More

by Bernard Vaughan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Reneker
February 03, 2025

Fred and the Audi Service team were flexible and considerate while working with my busy schedule at work. Fred and the Audi Service team were willing to work with my schedule so that I could get the More

by jorgejedi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
February 02, 2025

Excellent experience and despite living out of town Nathan provided great communication and service throughout the process. More

by KIMPG57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan
February 01, 2025

Outstanding service from service advisor Cristian! Great job with keeping me informed and up to date on my car's status. Cristian listened to my concerns and addressed all issues. Everything was compl More

by TRISHTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian Gil-Bracamo/Service Advisor
February 01, 2025

Nile was on top of things as usual getting the car into the shop. Carlos' video walk around of the car up on the lift to show both what he'd serviced and what his inspection revealed was very useful. The More

by ABQ_ROVERSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile, Carlos
February 01, 2025

Their diagnostic was totally wrong and the estimated cost to repair was too expensive , charged me to diagnose with no repair More

by MAXPROJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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