Mercedes Benz of Albuquerque

Engine diagnostic light and battery diagnostic light both came on with dash message "pull over and leave engine running" with vehicle at 3000 miles. Called service department and Javier booked me for early came on with dash message "pull over and leave engine running" with vehicle at 3000 miles. Called service department and Javier booked me for early the next morning to bring the vehicle in for service. That same day they identified bad battery was issue and replaced. Drove out by 4:00 o'clock with problem solved! Very pleased with experience. Prompt appointment, prompt repair. Javier Service Advisor was professional and pleasure to deal with. More

Great ,fantastic ,very prompt, curtesy was outstanding and work was done very outstanding and amazing. and work was done very outstanding and amazing. More

Typically well-run Mercedes dealership. Ontime service appointments, clear billing, and courteous staff in a clean, comfortable environment.. Ontime service appointments, clear billing, and courteous staff in a clean, comfortable environment.. More

Fred Echavez (in service) & Terry Maness (in sales) worked hard to take care of both my new car and factory recall tasks. Together, their teamwork accomplished this all on the SAME DAY, while I was in worked hard to take care of both my new car and factory recall tasks. Together, their teamwork accomplished this all on the SAME DAY, while I was in Albuquerque (a 3 hr. drive each way from my southern New Mexico home!). GREAT JOB and MANY THANKS to you both for a truly professional experience! More

Customer service was excellent from the sales man , to the manager and finance! It was great coming over there! the manager and finance! It was great coming over there! More

Great service on our A4. The tech was very thorough in the inspection which we greatly appreciated. The tech was very thorough in the inspection which we greatly appreciated. More

Niall was great! Shuttle driver was super friendly and I didn’t have to wait at all. Shuttle driver was super friendly and I didn’t have to wait at all. More

Greg and his team at Mercedes are the perfect epitome of EXCELLENCE!!! Always a pleasure! Thank you! EXCELLENCE!!! Always a pleasure! Thank you! More

Fred and team are the best. They got my car in, got a new tire, and got it fixed. Great service! They got my car in, got a new tire, and got it fixed. Great service! More

Eric Diaz was my Porsche sales rep and Brandon Maese was my Porsche "Pro". We purchased a new electric Macan-4. It was a bit frustrating that the delivery of the car took from February 2 (when we ordered) my Porsche "Pro". We purchased a new electric Macan-4. It was a bit frustrating that the delivery of the car took from February 2 (when we ordered) to October 26 for delivery but it wasn't Eric's fault. The Macan-4 is a brand new model for Porsche. Brandon spent over 2 hours with us to educate us about how to charge and operate the new electric vehicle. He was extremely friendly, helpful, and knowledgeable about how to drive and take car of our new car. More