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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,540 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,540 reviews

May 28, 2024

Unusual warranty repair on a passenger window ordered while I was out of town and installed when I got back. More

by TIM@CACGPC.COM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
May 26, 2024

Bought what wee believed to be one of the world's best cars, ony to find the dealer has midiocre service. One exception -- Javier is the best! He needs to be valud above the rest, by far. More

by CZTELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Jio, Trevor Skaggs
May 25, 2024

Fast service and really friendly and nice show room. Would definitely reccomend to anyone needing work done! More

by EDGRIOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
May 24, 2024

Professional, able to get car in for service within 5 days. Team was great, but cost for service bit expensive reason for 4 stars. My Audi q5 runs great. More

by BMORGANWOOD
Recommend Dealer
Yes
Employees Worked With
Don't know his name
May 23, 2024

Excellent purchase experience. Friendly, helpful, car was delivered early and ready on time. I worked with David in Sales to get exactly the Audi I wanted. Great Service. More

by CAROL.NEWMEX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David in Sales, Trevor Skaggs
May 23, 2024

Was told to dropped off Sprinter at another location for a recall. The Tech was rude and seemed to be bothered we were there. We then received an estimate by e-mail that was not just over priced but would b More

by TY19
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
May 23, 2024

Paul Franchini at the Audi service dept. is professional and very helpful. It’s nice to work with someone who always has the customer’s best interest in mind. For that reason I will continue More

by EARTHALIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Franchini
May 23, 2024

Overpriced, underdelivered. Showed up the morning after the car was "done". It was at another facility and still hadn't been test driven. An hour later I finally got underway More

by scott.cloninger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't actually work with either of these people....force it, though. That's better., Anthony Jio, Trevor Skaggs
May 23, 2024

Freddy was great! He made sure that I was able to take the shuttle and go home during my 3 hr service. Shuttle driver John was also great! More

by NMGRUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy
May 22, 2024

Absolutely superb. I worked with Paul Franchini for this visit, Julie Weddle on a previous visit, and a few of your technicians (names I can't remember, sorry) - but in More

by ROACHMAN61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
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