Mercedes Benz of Albuquerque

Prompt and knowledgable warranty service. Madison wasable to handle my charging cable update and even made sure another update was made to the transmission control module which was called for Madison wasable to handle my charging cable update and even made sure another update was made to the transmission control module which was called for. Had a couple follow-up questions that she was able to quickly answer...she knows her stuff. Appreciate her help! More

The entire team was a pleasure to work with. Highly recommended; would purchase from this dealer again. Highly recommended; would purchase from this dealer again. More

Every one was very professional and courteous. This was my 2nd Audi purchase and I'm great full for buying again with Audi of Albuquerque. Mr Terry was great, he stayed in touch during my upcoming This was my 2nd Audi purchase and I'm great full for buying again with Audi of Albuquerque. Mr Terry was great, he stayed in touch during my upcoming visit and helped with everything, y'all are amazing Thanks More

I previously worked with Mercedes MeConnect tech support to try to resolve an app connection issue. That didn’t work. I took the vehicle to the shop on Saturday, they ran a diagnostic that indicated a bad t to try to resolve an app connection issue. That didn’t work. I took the vehicle to the shop on Saturday, they ran a diagnostic that indicated a bad telecom module (which is apparently a common problem that the tech support team was unaware of). The dealership gave me a loaner, installed a new telecom module, and I was up and running in 3 days. More

The good: friendly and timely The bad: I was charged for 3 gallons of Diesel Exhaust Fluid (at about twice the price you'd get at any autoparts shop) but my DEF talk DID NOT need refilling, as I had top for 3 gallons of Diesel Exhaust Fluid (at about twice the price you'd get at any autoparts shop) but my DEF talk DID NOT need refilling, as I had topped it off recently. Similar thing with the windshield wash. I sent them a text and I'm still waiting for a response. They also offered a multi-point inspection that included recording the tires' tread depth, but there's no such record, so I cannot trust that they really inspected much of anything. More

It was a very Professional, efficient, thorough, and friendly service. A perfect first time experience overall. friendly service. A perfect first time experience overall. More

Friendly helpful people did a great job highly recommended good guys oh my goodness hard to get to 15 words recommended good guys oh my goodness hard to get to 15 words More

Lionel did a great job communicating with us and trying to resolve a couple of unusual. to resolve a couple of unusual. More

Great people. Our sales person from 2 years ago saw me come in the door and came over and spent a good deal of time visiting with me about things. Got a nice car Our sales person from 2 years ago saw me come in the door and came over and spent a good deal of time visiting with me about things. Got a nice car wash after the recall work. Just good service and nice people. More

Service was great, professional and timely although I forget to ask a question at the beginning no problem. The issue solved before I drove off. forget to ask a question at the beginning no problem. The issue solved before I drove off. More