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Mercedes Benz of Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
4.7
3,924 Reviews
Call Dealership (505) 821-4000
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8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,924 reviews

March 23, 2026

Quick check in. Quick service. Genuine parts. Complimentary wash. and general 20-point checkup of the car. More

by hammadirshad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Mar 23, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review, Hammad! I’m thrilled to hear that you had a quick and efficient service experience at Mercedes Benz of Albuquerque. We are dedicated to providing genuine parts and thorough checkups to ensure your vehicle is in top condition. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

March 20, 2026

We stopped in without an appointment to check on a concern. Service advisor Tristan Speis was very helpful and professional. Thank you! More

by ESWIDMER
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Speis
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Mar 21, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I’m thrilled to hear that Tristan provided you with helpful and professional service during your visit to Mercedes Benz of Albuquerque. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

March 20, 2026

Trevor and Amy really helped us out after an unfortunate situation. They were wonderful to work with! More

by WENCITY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Smith, Trevor Skaggs
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Mar 21, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words! I’m thrilled to hear that Trevor and Amy provided you with the excellent service you deserve at Mercedes Benz of Albuquerque. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

March 20, 2026

This is the third Audi we have purchased here! Amazing deal and positive purchasing experience! 5.0/5.0! More

by AJCLARKE_7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs, Javier Montes
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Mar 20, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your loyalty, AJ! I truly appreciate your continued trust in Mercedes Benz of Albuquerque for your vehicle purchases. It's fantastic to hear that you've had an amazing deal and positive experience. We look forward to serving you again in the future! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

March 20, 2026

Very professional, polite, and fair. I would recommend this dealer to anyone. I appreciate that we were taken care of immediately in our emergency. More

by BILLKELM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Mar 20, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words, Bill! I’m thrilled to hear that you found Mercedes Benz of Albuquerque to be professional, polite, and fair. It’s our priority to ensure our customers are taken care of, especially in emergencies. Your recommendation is appreciated, and we look forward to assisting you again in the future! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

March 19, 2026

a really great salesman Pepe who drove to Santq Fe twice, and called to check in thank you More

by GRAYGONE2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
pepe Lopez
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Mar 19, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I'm thrilled to hear about your positive experience with Pepe at Mercedes Benz of Albuquerque. It's great to know that he went the extra mile by driving to Santa Fe and following up with you. I appreciate your support and we look forward to assisting you again in the future! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

March 17, 2026

easy communication, on time , good service, decent waiting area. good coffee machine, Javier montes does a good job More

by JUSTIN@AUGUSTCONSTRUCTIONLLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
Report | Print
Mar 18, 2026 -

Mercedes Benz of Albuquerque responded

Thank you, Justin! I’m glad to hear you had a positive experience with us at Mercedes Benz of Albuquerque. It's great to know that our communication and service met your expectations, and I appreciate your kind words about Javier. We look forward to welcoming you back soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

March 13, 2026

I appreciated the video from the service provider. They noted the tire wear and mentioned that it wasn't emergent, but that eventually I would need to consider new tires. THey did not mention the br More

by SONLEE.WEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake
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Mar 16, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for sharing your experience with us, Sonlee. I understand your concerns regarding the service interaction and the communication about your tires and brakes. At Mercedes Benz of Albuquerque, we aim to provide thorough and respectful service to all our customers, and I appreciate your feedback. I encourage you to reach out to me directly so I can better address your concerns regarding the brake squeaking and ensure your vehicle is in optimal condition. Thank you for bringing this to our attention, and I look forward to assisting you further. Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

March 11, 2026

DG from the sales team did an exceptional job during my vehicle purchase. He was thorough & patient. The finance manager & delivery specialist were was also excellent. I’m very pleased with my vehicle & More

by CHACHAMARIARITA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Granados was my sales rep. Joe from finance & Max from delivering., Trevor Skaggs
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Mar 11, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your wonderful review! I'm delighted to hear that DG and our team provided you with exceptional service during your vehicle purchase at Mercedes Benz of Albuquerque. It's fantastic to know that you are pleased with your vehicle and overall experience. I appreciate your feedback, and we hope to see you again soon! Sincerely, Brice Hamilton Sales Manager bhamilton@mercedesabq.com

March 11, 2026

Good communication with Blake regarding status of the car and when it would be ready for pick up. More

by DAKS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Blake
Report | Print
Mar 11, 2026 -

Mercedes Benz of Albuquerque responded

Thank you for your kind words, Daks! I'm pleased to hear that Blake provided you with excellent communication about your car's status. At Mercedes Benz of Albuquerque, we strive to keep our customers informed and satisfied. We look forward to seeing you again soon! Sincerely, Greg Goodman Service Manager ggoodman@mercedesabq.com

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