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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,481 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,481 reviews

March 05, 2024

Very friendly and professional experience. Got me caught up on maintenance on my “new to me” car. More

by MICHELE.TOON
Recommend Dealer
Yes
Employees Worked With
Javier Montez
March 05, 2024

Quoted one price and charged another price. Super unprofessional, won’t be going back. Disappointed is an understatement. Luxury car without luxury service. More

by STEPHANIEGARCIAMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
March 04, 2024

Always a pleasure to visit Audi in Albuquerque. Service Dept. is exceptional. I choose to travel 224 miles North for service rather than visit the Audi dealer on El Paso which is 40 miles away. E More

by ANNBOWIEMAXWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Franchini
March 04, 2024

Paul was fantastic. He was friendly and extremely helpful! He addressed everything I had concerns about, and made my experience to have my car serviced pleasant. More

by iroosild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Franchini
March 04, 2024

Terry did a great job in working me through trading my old Q5 for a new one. Max was excellent on explaining the whole system, a great and careful explanation has made the car even better. I didn't buy a More

by colin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Manes, Max
March 03, 2024

Excellent service! I'm always impressed with the quality, service and professionalism of the team. More

by BECKY35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freeman Mercede
March 02, 2024

Paul in the Service Department is terrific, helpful and forward thinking. We like the video made by the technician which was extremely informative. David in Sales was great and gave us some information on More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in Sales, Paul in Service
March 02, 2024

Very professional service department. Well coordinated and timely service of my Audi, completed and ready on time. More

by JOELHILL523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
March 02, 2024

Gus my attendant. Was very impressive. A wonderful experience all the way around. I be back. More

by crystalrlemaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus.
March 02, 2024

Billy Wing was great, took care of business, found what I wanted and had constant follow up with me. More

by jesse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Wing
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