Mercedes Benz of Albuquerque

Professional but very expensive for service. Work done on time. Courteous service representative and staff. Work done on time. Courteous service representative and staff. More

Disappointed with the diagnosis of the problem and over $500.00 to replace the battery $500.00 to replace the battery More

I want to picked up my car. It reached of gasoline. I took it back the next day and they wiped up the fuel tank. Today. It's Wednesday and my car still smells like gasoline and It reached of gasoline. I took it back the next day and they wiped up the fuel tank. Today. It's Wednesday and my car still smells like gasoline and so does my whole garage just having it in there. It's been a very negative experience and I feel completely disrespected.If Bill smells tomorrow. I'm going to bring it in because this is completely unacceptable and outrageous. My car smelled fine when I took it in. More

Zach did a great job taking care of our needs. Highly recommend, patient and friendly! Highly recommend, patient and friendly! More

I came in without and appointment as I was from out of town and had experienced a battery fault. Nile did an awesome job of working me in and diagnosing the problem. I was very satisfied with the servic town and had experienced a battery fault. Nile did an awesome job of working me in and diagnosing the problem. I was very satisfied with the service provided. More

Tried to charge me for diagnostic work for a problem they haven’t solved in 3 visits with no explanation. Scratched my front bumper and have not heard from manager in the resolution. Probably will not return haven’t solved in 3 visits with no explanation. Scratched my front bumper and have not heard from manager in the resolution. Probably will not return. More

The Audi service department treats customers with respect. Videos are provided showing the repair or maintenance in progress. A complimentary wash is always offered. I suspect all 3 dealerships (Au respect. Videos are provided showing the repair or maintenance in progress. A complimentary wash is always offered. I suspect all 3 dealerships (Audi, Porsche, Mercedes) offer the same courtesies More

Always the best experience and the best service. Fast and professional in and be out quickly Fast and professional in and be out quickly More

I got a flat on a road trip from Colorado to Arizona, an hour past Albuquerque. Someone was right there to great the tow truck driver and then escort :me to Javier who took excellent care of me. I got the v hour past Albuquerque. Someone was right there to great the tow truck driver and then escort :me to Javier who took excellent care of me. I got the van to my hotel and when I realized I'd left my suitcase in the car, Javier had someone bring it to the hotel pronto. The van picked me up the next day when my car was ready (tire was not in stock) and I was back on the road by 1:00. Javier kept me updated on my car's status frequently. Great service! More

Porsche of Albuquerque has gone out of their way to accommodate me as a customer in a way I’m not a custom too, I wish every Porsche dealership treated me this way. accommodate me as a customer in a way I’m not a custom too, I wish every Porsche dealership treated me this way. More