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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,481 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,481 reviews

February 21, 2024

Always have a good service experience. Staff is very helpful, providing information and updates. Waiting area is exceptional. More

by Dotty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison in Service department
February 21, 2024

Excellent experience all the way around! No pressure and very smooth. I can’t recommend them enough. More

by DOUGLAS15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Diaz , Anthony Jio, Trevor Skaggs
February 20, 2024

Good service, and they worked hard to get my deal done…I am very happy with my overall experience! More

by RPEREA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, Anthony Jio
February 20, 2024

As I was driving through New Mexico my AMG needed a regular service. It was very easy to schedule and perform the service at Mercedes Benz of Albuquerque. Many thanks. More

by WILLIAM.A.THOMSON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
February 20, 2024

Outstanding service. Service writer Steve was great! Shuttle driver Josh was great too! Thank you l!! More

by RWH60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Sprinter service and shuttle driver Josh
February 20, 2024

Failed to meet expectations during service. The representative took care of the needs of the dealership but not my needs as a customer. I expect the best from Mercedes Benz but did not get. I h More

by KSmith1286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Attending Service Representative.
February 20, 2024

Steering wheel is misaligned / off-centre after tire change & alignement. Despite one attemept to correct, it remains off-centre. Next appointment on 2/21 to attempt to resolve this issue. More

by HARDESH.SOHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gus
February 19, 2024

Honest- they did exactly what they said they would do. Easy and fast. I would recommend More

by TSMOULTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
February 19, 2024

Mercedes-Benz of Albuquerque did a great job of getting my Benz in and getting it taken care of quickly. The waiting area is comfortable and has some refreshments to keep you occupied. I will be back to vi More

by JAMESSTOVER1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob in service
February 19, 2024

As always, Porsche service is outstanding in every respect! Good work and thanks again from a satisfied customer. More

by MBUNTING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile Reneker
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