
Mercedes Benz of Albuquerque
Albuquerque, NM
Filter Reviews by Keyword
By Type
Showing 3,486 reviews
Steering wheel is misaligned / off-centre after tire change & alignement. Despite one attemept to correct, it remains off-centre. Next appointment on 2/21 to attempt to resolve this issue. change & alignement. Despite one attemept to correct, it remains off-centre. Next appointment on 2/21 to attempt to resolve this issue. More
Mercedes-Benz of Albuquerque did a great job of getting my Benz in and getting it taken care of quickly. The waiting area is comfortable and has some refreshments to keep you occupied. I will be back to vi my Benz in and getting it taken care of quickly. The waiting area is comfortable and has some refreshments to keep you occupied. I will be back to visit them again. More
I have always been taken care of by this dealership. With this service, Leland Hahn made sure that the service of my car was completed as quickly as possible as I am the only driver in my household as m With this service, Leland Hahn made sure that the service of my car was completed as quickly as possible as I am the only driver in my household as my husband has macular degeneration and can no longer drive. I really needed to have my car back by the end of the day and I knew that this was a service that was going to take hours to do. But Leland made sure that I got my car back way before the end of the day. I cannot begin to say how appreciative I am of this. My car was very well taken care of as well. Over the weekend, I brought my car in because the engine light came on. I didn't know if it was safe to drive my car or not. Gustavo (I do not know his last name) took very good care of me and my car. He explained to me when it was dangerous to drive my car and explained that that was not the case yet. But he did check the gas cap first, and then made an appointment with me to have my car serviced. However, Gustavo actually fixed the problem because after he checked the gas cap, the light never came back on again while I was driving. I am very grateful to Gustavo who also took very good care of me. Ray Sisneros sold me my Mercedes. He was absolutely fabulous and when it is time to buy a new car, I will buy one from him. A friend asked my husband who he would recommend to sell them a new car and my husband recommended Ray. When I was having my car serviced, Ray asked me to choose a gift for my husband as a token of appreciation. We appreciate Ray. More
My experience was very amazing! The whole team was very kind and welcoming. They were there every step of the way to help. Overall very happy with my experience. Trish was also so h The whole team was very kind and welcoming. They were there every step of the way to help. Overall very happy with my experience. Trish was also so helpful and amazing! More