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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,500 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,500 reviews

February 02, 2024

Porsche of Albuquerque is the best when it comes to customer service! Nile in Service is professional and very responsive; he gets you scheduled conveniently, check in is seamless, out the door in a l More

by gralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gallant 5 Stars, Nile 5 Stars, Tom 5 Stars
February 01, 2024

MB of Albq has alway been top notch. Working with Javier has been excellent as well. More

by PALOMA0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Javier Montes
February 01, 2024

The service was done and the desk support was excellent. However, they barely washed the outside of my vehicle, and didn't vacuum the inside at all. For a $500 service I expect better. More

by LRFALANO
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
February 01, 2024

Javier did a great job. We now have two Mercedes Sprinter (dog grooming) vans so I am looking forward to working with him going forward. More

by RICHARD.ESTERLY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
February 01, 2024

There isn't a close second when discussing service in Albuquerque. The team at Benz is always amazing. More

by ROBERT@MOSSNM.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Anthony Jio, Trevor Skaggs
January 31, 2024

Great customer service and quick to get an appointment Rob Nickson kept us informed and arranged for a loaner to make the process easy More

by DOUGDARNER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rob Nickson
January 31, 2024

Nile is very effective and easy to work with. I always deal with Nile for every service. More

by JDBREAD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nile
January 30, 2024

I had not purchased a car in fourteen years, and I was not looking forward to the buying process. However, Cassandra S. (sales) and John Trujillo were excellent. They made the process quick and seamless. More

by GERIEVERETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra Saiz and John Trujillo
January 30, 2024

Great service! Javier is probably one of the best service Advisors I’ve ever been involved with. He explains in detail what needs to be done.advisors. I accept his More

by jaxsont1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heavier Montes
January 30, 2024

We loved working with Steve Carvalho. He was very professional and efficient and also just a really nice guy. He made us feel confident in the whole process. More

by BRANDTJOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Carvalho
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