Mercedes Benz of Albuquerque

I paid $247. 54 for a diagnostic test as my red battery light appeared on my dash, I was told alternator test was ok at this time due to intermittent problem, yet 54 for a diagnostic test as my red battery light appeared on my dash, I was told alternator test was ok at this time due to intermittent problem, yet they recommended replacing alternator and battery. I went to Interstate Battery and was told that the battery was at 100%. Not sure why they recommended I spend $1632.51 when they sounded very unsure about the problem. The car seems to be running fine now and I feel like I just wasted $247.54. Thanks, Macario Sanchez More

Good service in general but some aspects of the service were missing like the multipoint vehicle service inspection report. were missing like the multipoint vehicle service inspection report. More

Brought a car in for service with Javier & worked with Ray for a new car. Javier was very helpful & great to work with. Unfortunately there was an issue with staffing & service seemed pretty busy. Sometim Ray for a new car. Javier was very helpful & great to work with. Unfortunately there was an issue with staffing & service seemed pretty busy. Sometimes difficult to reach someone on the phone during the 4 day service. Javier ironed that out for me. He was thorough in explanations r/t the service. The loaner car was & is always greatly appreciated. Car appears to be working great now! Thank you Javier! Ray was excellent to work with & very accomodating, easy to reach by phone & made himself available for me. He spent a lot of time with me which I appreciated immensely. Unfortunately I did not find a car that met my exact preferences at this time so I plan to keep in touch with Ray. Thanks Ray! More

Amazing experience once ago with Trevor and team for our 4th purchase, 2 in the last 2 weeks. This dealership and sales team continues to hit it out of the park, we will continue purchasing vehicles from th 4th purchase, 2 in the last 2 weeks. This dealership and sales team continues to hit it out of the park, we will continue purchasing vehicles from this dealership. More

Very satisfied good quality work will definitely be back next time would highly recommend them next time would highly recommend them More

Clean and efficient. Employees nice and knowledgeable. Good location. I enjoyed my experience with this dealership. Employees nice and knowledgeable. Good location. I enjoyed my experience with this dealership. More

3 trips back n forth to get an airbag warning light issue corrected. Wasn’t caught the first time during a routine maintenance inspection and the part wasn’t available on my second trip back to the dealershi corrected. Wasn’t caught the first time during a routine maintenance inspection and the part wasn’t available on my second trip back to the dealership. Thankfully airbag was replaced two weeks later. No issues after. More

Gus was a fantastic Service Advisor to work with. He was able to help with my issues immediately and kept me updated with the repair daily. Great service! He was able to help with my issues immediately and kept me updated with the repair daily. Great service! More

Leland professional, prompt and accommodating as always, so far no reoccurring issues. Thank you all! so far no reoccurring issues. Thank you all! More

Javier did a great job working with me to help me choose what we needed to get done now and what could be done a bit later. He kept me in the loop as to what was going on with my car. When I described tha what we needed to get done now and what could be done a bit later. He kept me in the loop as to what was going on with my car. When I described that the message seats weren't working and the trunk would not shut, he knew exactly what the issue was, and the repair was what he thought it was. I just bought my 2015 S63 (33K miles) and this was my first time here and am happy with the service over all and it was great working with Javier. Thank you! More