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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,475 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,475 reviews

March 14, 2025

Easy process to schedule a service appointment and little repeated steps upon checking car in. Service techs very nice and efficient. Even though the assigned tech was busy another immediately attended to me More

by LRDUKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
March 13, 2025

Great experience! Javier always gets us in and out in a timely manner. Really appreciate all he does for us. More

by roast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
March 13, 2025

Audi service writer Fred is great to work with. Great Audi service department. Took great care of me. More

by ULTRAL2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gallant , Javier Montes
March 13, 2025

Got us right in as we were traveling in our Winnebago View through NM and Brake Service Light came on. Great customer service. Friendly, caring and responsive to our needs. Javier was wonderful. I would More

by CYNDYASHLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
March 11, 2025

Wonderful! Great, timely service! Reasonably priced! Lionel and Javier were gracious and understanding. I look forward to dealing with them again!, More

by GLENN_HANF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lionelo, Javier Montes
March 10, 2025

Kayla Anderson is amazing. For the first time in more than 12 years of being a customer with Mercedes. I finally have a technician that is professional , kind and listens to wh More

by GOCELYN BEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Anderson 10 stars!!!!, Anthony Jio, Trevor Skaggs, Javier Montes
March 08, 2025

I walked around the dealership 10 min. Finally the reception asked if I needed help. The young man that finally helped me was not forthcoming about my trade in and seemed quite unsure of More

by PAULA2939
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trevor Skaggs
March 08, 2025

no, i don't want to add 15 words, so don't screw up my review by asking me to write 15 words..... More

by PYELLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred, Javier Montes
March 08, 2025

Service center is very attentive and takes very good care of you and your vehicle. Inspections are very thorough and the video lets you know what is happening with your vehicle. Excellent experience overall. More

by TJHONEYCUTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred, Javier Montes
March 08, 2025

Easy drop off at the service center. Very nice folks! And love the video service explanation. More

by BRADMERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Montes
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