
Mercedes Benz of Albuquerque
Albuquerque, NM
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Easy process to schedule a service appointment and little repeated steps upon checking car in. Service techs very nice and efficient. Even though the assigned tech was busy another immediately attended to me repeated steps upon checking car in. Service techs very nice and efficient. Even though the assigned tech was busy another immediately attended to me on checkin. Easy checkout by text allows review of invoice and payment prior to arriving which was very quick and efficient to pick car up. Thank you! More
Got us right in as we were traveling in our Winnebago View through NM and Brake Service Light came on. Great customer service. Friendly, caring and responsive to our needs. Javier was wonderful. I would View through NM and Brake Service Light came on. Great customer service. Friendly, caring and responsive to our needs. Javier was wonderful. I would highly recommend this dealership. More
Wonderful! Great, timely service! Reasonably priced! Lionel and Javier were gracious and understanding. I look forward to dealing with them again!, Great, timely service! Reasonably priced! Lionel and Javier were gracious and understanding. I look forward to dealing with them again!, More
Kayla Anderson is amazing. For the first time in more than 12 years of being a customer with Mercedes. I finally have a technician that is professional , kind and listens to wh For the first time in more than 12 years of being a customer with Mercedes. I finally have a technician that is professional , kind and listens to what I’m asking for and provides excellent guidance on what the best options are without trying to find ways to overcharge me. More
I walked around the dealership 10 min. Finally the reception asked if I needed help. The young man that finally helped me was not forthcoming about my trade in and seemed quite unsure of Finally the reception asked if I needed help. The young man that finally helped me was not forthcoming about my trade in and seemed quite unsure of himself. As it started to snow, I told them I would come back the next week to test drive. I never got a follow up call for that appt. I bought an Audi. More
Service center is very attentive and takes very good care of you and your vehicle. Inspections are very thorough and the video lets you know what is happening with your vehicle. Excellent experience overall. of you and your vehicle. Inspections are very thorough and the video lets you know what is happening with your vehicle. Excellent experience overall. More