Mercedes Benz of Albuquerque

Mercedes-Benz of Albuquerque provides excellent customer service. I've always been happy with my service work and their shuttle service is a nice perk. service. I've always been happy with my service work and their shuttle service is a nice perk. More

I talked to the Service Department and said I didn't know I had an appointment for 9 I but would be there as soon as I was done with my other appointment and they told me that was fine. My battery died yeste I had an appointment for 9 I but would be there as soon as I was done with my other appointment and they told me that was fine. My battery died yesterday and the roadside assistance came to my house but as soon as we shut off the engine the car went dead. I used a portable jump starter to get where I needed to be and then went to the service department. After replacing both of the batteries they did a complete check of my vehicle and said it was in great shape. They also scheduled my next check-up for me. I was happy to get my car working and not have any worries for the up coming holiday season. More

A great dealership with a great staff! I feel very welcome when I visit !! Keep it up I feel very welcome when I visit !! Keep it up More

The service department is very responsive. They got us right in, diagnosed the problem another Mercedes Benz dealership had missed, and had the main problem and another issue fixed within hou They got us right in, diagnosed the problem another Mercedes Benz dealership had missed, and had the main problem and another issue fixed within hours. More

Service center listened to my concerns and had an explanation. Very happy with that response explanation. Very happy with that response More

Visited the dealership for the 5th annual servicing of my wife's car and everything went smooth: from initial appointment, to actual servicing, and through the payment process. Especially the payment proces wife's car and everything went smooth: from initial appointment, to actual servicing, and through the payment process. Especially the payment process because now they accept APPLE PAY!!!!!!!!!!!! Thank you, thank you!! More

I ordered a key for an 87 Mercedes and I received the key much quicker than expected. much quicker than expected. More

Service problem was quickly diagnosed and parts ordered. Repair was completed on the date originally set. Repair was completed on the date originally set. More

Service action was promptly and effectively handled. Scheduling was easy and advanced notice of the appointment was provided. Scheduling was easy and advanced notice of the appointment was provided. More

Very expensive for a oil change I was shocked did not ask for the extra they did to my car I was clear oil change & wash for the extra they did to my car I was clear oil change & wash More