Mercedes Benz of Albuquerque

The service staff were great and took time to discuss issues. My only complaint is that I was having an old battery replaced. Previously, service departments would check the alternator to ensure it was w issues. My only complaint is that I was having an old battery replaced. Previously, service departments would check the alternator to ensure it was working well and to determine if it needed to be replaced or serviced as well or in lieu of a battery. This was not done without being an additional cost. Seems like that should have been part of the service, especially since it costs $500 just to replace the battery part and labor. That is NOT inexpensive. More

Mercedes builds an excellent car and the service department takes very good care of their product. Very satisfied! department takes very good care of their product. Very satisfied! More

Rob was wonderful! Super knowledgeable and helpful and kept me appraised of each step as we went along Super knowledgeable and helpful and kept me appraised of each step as we went along More

Robert was the best was very positive on my car just the best to deal with will be back again best to deal with will be back again More

Nile took excellent care of me and my car. GREAT SERVICE!!! Always a pleasure doing business with this Service Department. GREAT SERVICE!!! Always a pleasure doing business with this Service Department. More

Staff is competent and courteous. Maintenance was completed in a timely manner. Shuttle service was complimentary Maintenance was completed in a timely manner. Shuttle service was complimentary More

Your team is extraordinary with service and satisfaction to exceed any dealer near and far. to exceed any dealer near and far. More

Great service provided by Javier and the loaner was great! Car was repaired as needed. Thank you! great! Car was repaired as needed. Thank you! More

My service person, Javier is awesome! !! The service dept is another story!! Multiple trips to service department for mistakes made on their part, unacceptable. !! The service dept is another story!! Multiple trips to service department for mistakes made on their part, unacceptable. More

I can’t thank Paul and the Audi team enough for all their help in getting my car back up and running. Great communication and excellent service. I highly recommend this location. help in getting my car back up and running. Great communication and excellent service. I highly recommend this location. More