Back

Mercedes-Benz of Alexandria - Service Center

Alexandria, VA

3.3
518 Reviews

518 Reviews of Mercedes-Benz of Alexandria - Service Center

Sort by
November 18, 2017

Love Mercedes Benz of Alexandria I love Mercedes Benz of Alexandria. They have the best service department and service advisers. They take such good care of me. I love how they kee More

by KimByrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Boatwright
November 17, 2017

Great experience as always with Service advisor David Getach David Getachew always goes above and beyond to make sure my experience at Mercedes-Benz of Alexandria stay Consist.. simply da best Definitely I recom More

by Henny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Getachew
November 17, 2017

Very Satisfactory excellent Got excellent service and outstanding customer service. My advisor always upon request gives the job/repair cost estimates which is a plus and upon co More

by AC5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malike Sallieu
November 16, 2017

Could not be better. My service rep (Jack Lindeman) could not do a better job taking care of me and my CLA45. He greets me by name and takes care of my car and keeps infor More

by JCH43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Lindeman
November 13, 2017

I will not return for service I was told that i needed brakes and rotors. I had a gut feeling that i was being mislead. I took my car to another mechanic and was told that my brake More

by Adrian Vaughan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack Lindeman
November 11, 2017

Great Service Under Dave Johnson Whenever I bring my car in for service, Malike makes it a painless experience. The technicians are excellent and I have never had any issues with thei More

by jt4MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Johnson, Malike Sallieu
November 11, 2017

mr boatwright great service Mr boatwright always give such informative and curtious service.he has an honest nature about him.when you leave you really feel greatly satisfied an More

by My Info gerald dancy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Boatwright
November 09, 2017

Excellent Technician . Xavier was assigned as my technician and he cordial and helpful. I brought my car in for a starter recall issue. I was in and out within 90 minutes. More

by Peggy Lee Young
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Martinez
November 08, 2017

Excellent Service! Thank you both Jack Linderman and Sang P. Excellent Service! I would like to thank you both Jack Linderman and Sang Paipongna. They are very professional and knowledgeable. I have been a loyal More

by Danaiya WOO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sang Paipongna, Jack Lindeman
November 03, 2017

Great service from George. I needed an alignment done on my S550. I had received MB of Alexandria's express appointment email. I called at 4pm on a Wednesday and was scheduled More

by RJohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Boatwright
...
20
...