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Mercedes-Benz of Alexandria
Alexandria, VA
924 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
March 17, 2024
Called in for seeing the probability of coming in for
service, the car alerted me that A Service is due. It was Sunday a little after !1am. The phone rang and rang and rang. Finally, someone answered.
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by MNowrangi
Employees Worked With
Nikita , David Johnson, Jeff Deavers, George Boatwright, David Getachew, Chris McGrane, David Stickell, Cesar Cardona, Malike Sallieu, Xavier Martinez, Zachary Faley
March 13, 2024
Worst dealership ever.
Customer service is F9.
Dawit David Getachew the worst branch manager ever. And Nana Gyanifi rudeness to me made me want to dissociate myself from M
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by Shusitode12
Employees Worked With
Nana Gyanifi, David Getachew
February 17, 2024
Absolutely no follow-up.
Impossible to reach any service advisor on the phone ….even if is just fro a question or two. Called from the waiting room and still won’t pickup t
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by MNowrangi
Employees Worked With
Chantell Kirby
Dealership Inventory (325 Vehicles)
