Mercedes-Benz of Alexandria - Service Center

Great They were very professional and friendly . I enjoyed how they made sure from the time I dropped my car off to the time I picked it up , I knew everyth They were very professional and friendly . I enjoyed how they made sure from the time I dropped my car off to the time I picked it up , I knew everything that was going on with the service of my car. More

great service Have been coming for service on all our cars for the past 12 years and every service appointment is timely and have never had to complain about anythi Have been coming for service on all our cars for the past 12 years and every service appointment is timely and have never had to complain about anything done to my car. You give this dealer an excellent rating Malik was my last service technician More

Mercedes dealer Professional, friendly,reliable,convenient. I was able to get my vehicle serviced at the last minute when a emergency came up and was able to obtain l Professional, friendly,reliable,convenient. I was able to get my vehicle serviced at the last minute when a emergency came up and was able to obtain loaner vehicle. More

Service Rep Malik Sallieu--excellent I want to commend your service rep Malik Sallieu. He was very friendly, knowledgeable and personable. He answered my questions about my rep I want to commend your service rep Malik Sallieu. He was very friendly, knowledgeable and personable. He answered my questions about my repair work and kept me informed about the status of the completion. After the service was completed, he walked me to my car and wished me a happy holiday. I have had my car serviced at your dealership since 2014 and this is the first time that I have felt that my business was genuinely appreciated. Now other sales reps have been polite but none have been as attentive as Malik. When I return for service, I will definitely ask for him and I have told my friends to ask for him as well. Phyllis H More

Fantastic Job! Chris McGrane provided excellent service when I came in recently to have brake work done and tires replaced. He was very knowledgeable about the brake Chris McGrane provided excellent service when I came in recently to have brake work done and tires replaced. He was very knowledgeable about the brake work and went through everything with me so I fully understood the complicated work required. More

Simply the best! I bought my car here and we got my wife's at MB of Arlington and we service both in Alexandria. We have always gotten excellent service by their frien I bought my car here and we got my wife's at MB of Arlington and we service both in Alexandria. We have always gotten excellent service by their friendly, courteous and knowledgable personnel especially our service representative, Malik. Everything is always ready when he says it will be, including the paperwork and the cost is never a surprise except the last time when it was actually less than expected (no complaints about that!). We depend on MB of Alexandria to keep our cars safe and reliable and they do that, the first time every time. More

Excellent customer service I have owned two Mercedes Benz and both have been serviced here. Over the years the service has never disappointed me and has always met and exceeded I have owned two Mercedes Benz and both have been serviced here. Over the years the service has never disappointed me and has always met and exceeded my expectations. For those reasons, I continually refer my friends and family and they too have been completely satisfied. More

Great job!!! George Boatright did a fantastic job making sure my needs were met. He took the time and explained what was done to my car. He's truly professional. George Boatright did a fantastic job making sure my needs were met. He took the time and explained what was done to my car. He's truly professional. More

car serviced I had a great experience at this Mercedes Benz dealership, the service was great and great turn around time. They also was very helpful and knowledgea I had a great experience at this Mercedes Benz dealership, the service was great and great turn around time. They also was very helpful and knowledgeable. More

Mercedes-Benz of Alex., Service Dept I always have a great experience with MB of Alexandria Service Department! Jack and the team always go above and beyond in order to keep my car runn I always have a great experience with MB of Alexandria Service Department! Jack and the team always go above and beyond in order to keep my car running properly. More