Mercedes-Benz of Alexandria - Service Center

Best customer service Mercedes Benz of Alexandria is amazing. They always provide me best service. I am satisfied with them. They also match prices. I highly recommend thi Mercedes Benz of Alexandria is amazing. They always provide me best service. I am satisfied with them. They also match prices. I highly recommend this location and Chris. More

The Best Servuce! I recently brought my diesel GL350 for service repair. I worked with Chris as my service manager and Jim lead diesel manager. I received the best au I recently brought my diesel GL350 for service repair. I worked with Chris as my service manager and Jim lead diesel manager. I received the best auto service in my 30 years of owning vehicles . From the time I dropped off my suv till the time I picked it up, I was kept informed on the status, provided details in a courteous manner, and mechanical details on the progress of my repair. The service represented nothing short of what you should expect from Mercedes. Several knotches above the best!! More

Why choose any other when you have the best! I’ve had several Mercedes’ over he past couple of years and found my service home with David G at MB of Alexandria. They team of service advisors here I’ve had several Mercedes’ over he past couple of years and found my service home with David G at MB of Alexandria. They team of service advisors here are always friendly, courtesy, and trusting which is hard to find when having ANY vehicle serviced. I appreciate the transparency when dealing with his location. They have always been helpful and the ease to check in your vehicle, check out a loaner, without any interruption in the work day is highly commendable! Keep up the great work ladies & gents! More

Service was great and done in a timely manner Service was vreat!!! I was told what the services cost what additional items wipers and belts, needed to be replaced at that time. The service repres Service was vreat!!! I was told what the services cost what additional items wipers and belts, needed to be replaced at that time. The service representative reminded me of coupons i had towards the cost. More

Service A MB of Alexandria provided excellent top notch Service A on my first ever service routine. Appointment for service was quick and easy, Carlos was my s MB of Alexandria provided excellent top notch Service A on my first ever service routine. Appointment for service was quick and easy, Carlos was my service advisor who took good care of me. The waiting room is very nice, free snacks and beverages. Cost was very reasonable and as expected for Service A, and you get a free car wash. MB of Alexandria will be my go place to service my vehicle. Highly recommend it. More

George Boatwright If you ever go to Mercedes-Benz of Alexandria i suggest working with George Boatwright. He is awesome. He make sure when i drive in i receive first cl If you ever go to Mercedes-Benz of Alexandria i suggest working with George Boatwright. He is awesome. He make sure when i drive in i receive first class treatment (in my head). Make sure i got everything i need out my car if I’m getting any maintenance done. Ask if i need a rental instead of waiting. Very polite and concerning. All around the best. More

Excellent Service by Zachary Faley We own 2 Mercedes and as luck would have it they needed service at the same time. Zachary made a stressful situation less complicated with his timely We own 2 Mercedes and as luck would have it they needed service at the same time. Zachary made a stressful situation less complicated with his timely updates on our cars. Zachary is always very professional. He provides knowledgeable information on our vehicles, and gives advice of what to look out for before problems occur. He always gives us great customer service when our cars need service.. More

Thank you Alex and Tam Dec 29 2018 - Thank you Alex in service and Tam Benz mechanic. Always great and prompt service with excellent results and a smile! You take care of my Dec 29 2018 - Thank you Alex in service and Tam Benz mechanic. Always great and prompt service with excellent results and a smile! You take care of my car. Mrs Barbour More

One of the best in the DMV This dealership is top notch, sales or service. The staff are professional and they will work with you. They take good care of their customers. This dealership is top notch, sales or service. The staff are professional and they will work with you. They take good care of their customers. More

Thank you. Thank you Xavier for taking care of me and my car baby. I appreciate the careful service and the savings card. I already referred a friend. Thank you Xavier for taking care of me and my car baby. I appreciate the careful service and the savings card. I already referred a friend. More