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Mercedes-Benz of Anaheim

Anaheim, CA

4.8
1,575 Reviews

5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,575 reviews

January 29, 2026

I was there for my car service salesperson Sader was excellent, very pleasant knowledgeable and Knew ....and prioritize to what my car needed for services at this point time More

by Venus1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service personnel
January 29, 2026

Excellent service from Sader Gonzalez at Mercedes-Benz of Anaheim. Extremely knowledgeable and professional, especially with my Maybach.. Hands down the best service experience I’ve had. Highly recommend! More

by Griffith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sader Gonzalez, Edward Hwang
January 28, 2026

The service writer was very thorough at his job and described every thing completely for me.l would recommend this dealership to any and everyone More

by andyrayyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Delfino soto
January 28, 2026

Excellent and professional service provided by service advisor Kellin. I appreciate all your help. I love this dealership and Definitely would come back again. More

by sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter
January 24, 2026

This is the second time I have visited the Anaheim Mercedes dealership for routine service. In both instances they have been extremely fair with me. They are watchful that my car does not run into pro More

by LLaPlante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin
Jan 25, 2026 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

January 24, 2026

Lauren is excellent at dealing with customer’s needs and works hard to address them. More

by palacios.ramon262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
Jan 25, 2026 -

Mercedes-Benz of Anaheim responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2026

Came in for an oil change since I couldn’t remember when I had last gotten one. I had them check out a message about my airbag. Waited a few hours while they checked out my car and left a with a beautiful l More

by Cristina M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ranciglio
Jan 24, 2026 -

Mercedes-Benz of Anaheim responded

Hi Cristina, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 23, 2026

Cindy Li thank you for amazing service! You are the best I’m very happy with my new car More

by noa caspi
Recommend Dealer
Yes
Employees Worked With
John Gray, Jane Dehdashti, Edward Hwang
Jan 24, 2026 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2026

I traveled all the way from Sacramento, and Jeff Lu and the entire crew made my transaction quick and seamless. They gave me the best value on a very clean E class . Jeff I appreciate you being so wonderfu More

by andreaa3965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lu , Edward Hwang
Jan 16, 2026 -

Mercedes-Benz of Anaheim responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jeff here at Mercedes-Benz of Anaheim! We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2026

I took my car for a light bulb replacement and took me 5 hours and 40 minutes to do inspection. So disappointed. I am the regular customer for last 15 years but I don’t feel like I go back anymore More

by Elie.kasir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Hwang
Jan 20, 2026 -

Mercedes-Benz of Anaheim responded

Thank you for taking the time to share your experience. I sincerely apologize for the excessive wait time you encountered for what should have been a simple visit. We understand how frustrating that must have been, especially as a loyal customer of over 15 years, and this is not the level of service we strive to provide.   Your trust is extremely important to us, and we would truly appreciate the opportunity to speak with you directly, understand what happened, and work toward rebuilding our relationship. Please feel free to contact me at your convenience, or let me know the best way and time to reach you.   Thank you again for bringing this to our attention. We hope to earn back your confidence. Luke Brown General Manager - Mercedes-Benz of Anaheim lukebrown@group1auto.com

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