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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Employees
Reviews
Vehicles
4.8
1,128 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,128 reviews

October 14, 2024

Fast appointment scheduling, service was performed much faster than expected, very good experience. Definitely recommended. More

by Shujun Zhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcy Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kellin Carter
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October 12, 2024

Fiona is a professional lady, job was fast and well done. People here are nice too More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiona
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Oct 15, 2024 -

Mercedes-Benz of Anaheim responded

Hi James, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 12, 2024

Best Service Being greeted by most friendly staff and Most Excellent Christ our Service supervisor today taking kindest times taking down my concerns and following through everything Have so much confi More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service specialists who perform on my car and gentleman who greets us
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October 09, 2024

My service advisor, Johnny was outstanding! The reason I did not give this a five star review is because of the wait time when I pulled up and was told that half the staff was out to lunch so i More

by tiffthomas8433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
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Oct 13, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2024

Car was ready in 2 hours like promised Car was washed A service completed Coupon was honored More

by malekjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
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Oct 12, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2024

Great service, great staff, and many years of reliability. I have been a client for many years. More

by Farhad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto, David Ranciglio
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Oct 12, 2024 -

Mercedes-Benz of Anaheim responded

Hello Farhad, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 04, 2024

Supposedly this was a big inspection and they replaced a battery and back windshield wiper!!! No one refilled the windshield wiper fluid!! Some inspection!! Now I have to wonder what else they missed. Bo More

by Irishset8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service John
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Oct 13, 2024 -

Mercedes-Benz of Anaheim responded

rishset8, Thank you for your review. I am sorry for the delay in my response, and any inconvenience it may have caused you. However, I hope that one of our representatives has already reached out to you before this. We highly value your feedback and will take measures to avoid similar issues in the future. If you require any further assistance, please do not hesitate to contact me using the information provided. Thank you for bringing this matter to our attention. Eddie Hwang General Manager ehwang@mbofanaheim.com

October 02, 2024

I had a fantastic experience working with Jeff while purchasing my new car. His extensive knowledge of the models, professionalism, and genuine attentiveness made the entire process smooth and enjoyable More

by Rachel Li
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2024 -

Mercedes-Benz of Anaheim responded

Hi Rachel, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2024

Brian was great explaining everything. Service was good and fast. My car wash was amazing today!! More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
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Oct 05, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brian here at Mercedes-Benz of Anaheim! We hope you have a great day!

September 27, 2024

Very professional the service tech are top notch and very knowledgeable .the work is excellent More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2024 -

Mercedes-Benz of Anaheim responded

Hi Shane, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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