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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Employees
Reviews
Vehicles
4.8
992 Reviews
Mercedes-Benz of Anaheim (A Caliber Motors Company) is family owned and has a long standing relationship with Mercedes-Benz that dates back to 1957. Since its founding in 1984, Mercedes-Benz of Anaheim has continued to expand in size, knowledge and experience. Today, we continue to strive for excellence and adapt to our clients and their ever-changing needs. Here are the benefits of being a Mercedes-Benz of Anaheim VIP customer: Complimentary Loan Car* Complimentary Car Wash* Guest lounge with refreshments, complimentary Wi-Fi, Televisions and office spaces Children's Activity Center
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 992 reviews

April 18, 2024

Handled my service very efficiently. It was going to take longer than they originally quoted so they arranged for Lyft transportation for me. More

by Diane Hackett
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Recommend Dealer
Yes
Employees Worked With
Delphino
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April 17, 2024

First rate dealer. Very professional sales staff. They had the car ready on time to inspect and take for a test drive. I returned two days later for a second look and d More

by scottcouchman
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darcy Borges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 15, 2024

I found service to be excellent and everyone I encountered was very pleasant. The young man at the front door kept coming back to assure me that they hadn’t forgotten about me and offered me water More

by susanmargaret1susan Margaret
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Recommend Dealer
Yes
Employees Worked With
Kellen Carter
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Apr 17, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 15, 2024

Easy experience to get recalls taken care of. Very communicative on the process and done in a timely manner More

by Albemoto
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Recommend Dealer
Yes
Employees Worked With
John Kortlang
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Apr 17, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an easy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 14, 2024

Perfect! Efficient, clear and high quality service. David was gracious, knowledgeable and very easy to do business with. He was approachable and kind. Jason a More

by Anna
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Vu, Jason and Matthew
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Apr 17, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to hear about your positive experience with our team! Providing efficient, clear, and high-quality service is our goal, and we're glad that David, Jason, and Matthew all contributed to making your experience exceptional. It's fantastic that David was gracious, knowledgeable, and approachable, while Jason and Matthew made the closing process great by being helpful and clear with their answers. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future.

Helpful
April 13, 2024

Good service department. I have used them for several years. Very friendly and efficient service. More

by LizS
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 12, 2024

Mercedes-Benz of Anaheim has taken care of me now for the last 20 years. I’ve always received excellent service and I bought a second car there very professional. More

by Sabarnes218
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kellin Carter
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Apr 16, 2024 -

Mercedes-Benz of Anaheim responded

It's wonderful to hear about your long-standing positive experience with Mercedes-Benz of Anaheim! We're thrilled to have taken care of you for the last 20 years and that you've received excellent service throughout. Thank you for choosing us for your automotive needs, including purchasing a second car. We look forward to continuing to provide you with professional service in the future!

Helpful
April 12, 2024

Great place to get your car serviced. They always are very efficient and helpful when your MBZ is getting fixed. Also the loaners are always waiting when you arrive More

by Andy
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Vijay Ambakad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 12, 2024

Very helpful, knowledgeable and friendly service advisor. Got the job done as promised in time. More

by drtomlee
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Johnny
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Apr 13, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 12, 2024

Very professional. Prompt service upon arrival. Video of car inspection is great. When car is done I was informed by text. More

by bk_weidemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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