Here is my recent experience at this dealership, you can be the judge if this is kind of business you want to deal with:
1. Came here for the basic 1 year/10K serice. Normally should expect to cost around $120-$150. They will "strongly" recommend steam clean your engine and tire rotation/balancing for additional $150-$200. So you ended up $300-$350 for your basic oil change and check ups.
2. Found out my car was driven for 6 miles, my MPG was 23mpg when I dropped off for the service and dropped to 17mpg when I picked up the car with addition of mis-alignment & tilt steering wheel. Tried to contact the service advisor first time, which I was being ignored. Tried to contact the service advisor again AFTER receiving the service survey, NOW he responded that he had no idea the car was been driven for 6 miles and he will be looking into it. He stated it was not normal for the car been driven 6 miles for this kind of service, normally it should between 1-2 miles only. Couple weeks by no reply, no response, no update.
Do you want to get up-sell and charge for additional services you don't need?
Do you want to spend your hard earn money on the business that is mismanage and not respecting you?
My real concern is people who you will interact with at dealer are trying to be nice, friendly, and up-sell you. And those people who actually working on your car does not give a xxxx, will use your car for whatever reason and will mistreated your car....
You be the judge.