Mercedes-Benz of Anaheim
Anaheim, CA
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I am a servicemember, and I deeply felt the respect and sense of responsibility this dealer has shown toward its customers. I will definitely come back again! Special thanks to David! sense of responsibility this dealer has shown toward its customers. I will definitely come back again! Special thanks to David! More
I appreciate all the hard work and understanding that Lauren provided me today. I came in with a problem and left with the best solution for my needs. Thank you so much for going above and beyond for me Lauren provided me today. I came in with a problem and left with the best solution for my needs. Thank you so much for going above and beyond for me today! More
While MB Anaheim has treated us well, my experience with Mercedes Benz in general has been disappointing as a Sprinter passenger van owner. Dealerships are required by MBUSA to treat Sprinter owners and the Mercedes Benz in general has been disappointing as a Sprinter passenger van owner. Dealerships are required by MBUSA to treat Sprinter owners and their families as second class buyers who do not receive the same Mercedes experience one would expect from a luxury vehicle dealership. They give no loaner vehicle or vehicle wash if you take it in for service or repair. They give the excuse that because the vans are “commercial” vehicles they don’t offer those benefits. So my family of seven is left to traveling places together in two vehicles or borrowing vehicles while we wait for our van to return, repaired. For us, that’s 45 days at the dealership over the last 5 years of ownership where we needed to scramble for transportation for our family. It’s not quite what you would expect from a luxury vehicle manufacturer or dealership after spending 75K on a van. We hope it changes. More
I purchased my car from this dealership and it was a smooth and perfect transaction. It’s my second car from the dealership. I wouldn’t buy from any place else. In addition to the sales division, the se smooth and perfect transaction. It’s my second car from the dealership. I wouldn’t buy from any place else. In addition to the sales division, the service department is far and away the Best service department I’ve ever dealt with. In particular, my advisor, Kellin is a very big part of the reason that I purchased my second vehicle from this dealership. More
I’ve had several issues since I bought my car. Mike and Babak have been so kind, efficient and accommodating. I really appreciate Babak’s help as he’s very professional and his follow up is impecc Mike and Babak have been so kind, efficient and accommodating. I really appreciate Babak’s help as he’s very professional and his follow up is impeccable More





