Mercedes-Benz of Anaheim

I was very impressed with the quality of service and communications dealing with Lynette D Martinez. Since we had to wait for parts I was supplied a loaner by my service advisor with skills and excelle communications dealing with Lynette D Martinez. Since we had to wait for parts I was supplied a loaner by my service advisor with skills and excellent communications, she was a delight to work with her as a service advisor. Often technical skills does not always go with great communication skills, but she did that. She got me informed during the process in a most pleasant manner. I asked her for her business card since I always return for general services but she had none, I recommend she receive a business card as soon as possible can be done. I thank her for keeping me constantly well informed in a complete and pleasant manner, thank you Ms Lynette. More

The service representative Cybelle, is beyond helpful and clearly passionate about her profession. She always greets me with a smile and uplifting attitude that improves the overall experience as every visit clearly passionate about her profession. She always greets me with a smile and uplifting attitude that improves the overall experience as every visit is not always fun when spending money on services. One of the best things about working with Cybelle is she makes me feel valued, and that my needs are going to be taken care of promptly and accurately. That assurance gives peace of mind that last long after the visit ends. More

great customer service and communication. Always a joy working with Cybelle, she is an excellent and makes the process as smooth as possible! Always a joy working with Cybelle, she is an excellent and makes the process as smooth as possible! More

Very good Service from service advisor Very good waiting area Very good snacks at waiting area Quick and efficient service waiting area Very good snacks at waiting area Quick and efficient service More

Fiona was very cordial and communicated very well about the status of the part delivery. the status of the part delivery. More

Great service. Jannet was awesome in getting my service needs taken care of. All needs were wrapped up in good time Jannet was awesome in getting my service needs taken care of. All needs were wrapped up in good time More

Always a joy working with Cybelle, she is an excellent customer advovate and makes the process as smooth as possible! customer advovate and makes the process as smooth as possible! More

Great service at Mercedes-Benz of Anaheim and service advisor, Michael Hakin, was so helpful and professional from the beginning to the end. Two thumbs up!! advisor, Michael Hakin, was so helpful and professional from the beginning to the end. Two thumbs up!! More

A special thank you to Leo, our salesman, and Jaine, our sales advisor, for making the entire process such a positive and enjoyable one. Leo was professional, knowledgeable, patient, and genuinely commit sales advisor, for making the entire process such a positive and enjoyable one. Leo was professional, knowledgeable, patient, and genuinely committed to making sure we found the right vehicle. Jaine was equally exceptional, providing outstanding customer service, attention to detail, and support throughout the process. What really stood out was how both Leo and Jaine made us feel like valued customers rather than just another sale. Their professionalism, friendliness, and dedication truly reflect the luxury experience you expect from Mercedes-Benz. Thank you, Leo and Jaine, for going above and beyond! We absolutely love our E450 and highly recommend working with both of you. You have certainly earned our five-star rating and our future business! More