Mercedes-Benz of Anaheim

A few reasons: First, upon entering the showroom Patrick made me feel comfortable throughout the initial process of discussing trade-in and purchase. He did not apply any pressure, as he clearly understood made me feel comfortable throughout the initial process of discussing trade-in and purchase. He did not apply any pressure, as he clearly understood I was investigating costs. The initial offer for the trade-in and purchase of a new car were reasonable. This helped me in the decision process to consider the purchase of an S Series. Patrick follow-up a few days later showed he was trying to assist me, not lead me, to determine if a purchase was possible. The result was that Cruz and returned to discuss the quality of the S-Class, which Patrick was very knowledgeable relative to options and benefits of owning a Mercedes Benz. The purchase price, time of processing and friendly treatment was the deciding factors in completing the deal...Thank you Patrick. Jim & Cruz Lorman More

I was notified that a clamp should be replaced at no cost to me so I called for an appointment. I had no problem going at my convenience. The work was done in the time promised. Everyone is always profession to me so I called for an appointment. I had no problem going at my convenience. The work was done in the time promised. Everyone is always professional & courtious. More

Called, set up an appointment for Service B and advised the appt setter that I do need a rental. Dropped off the vehicle and was shuttle off to Enterprise. Waited there for another 45 minutes before got the appt setter that I do need a rental. Dropped off the vehicle and was shuttle off to Enterprise. Waited there for another 45 minutes before got served. My driver license and my personal credit card were needed for this rental. When I finally got the rental, I was told that the fuel tank is 1/8 full. For your information, I did put more gasoline in it and returned it the next day with 7/8 tank. Can someone help me to see that fuel payment get reimbursed into my card? Overall, that service B experience was totally horrible, beyond words. More

I always have a great experience at this dealership; every one is very nice, professional, helpful and respect my time; quality of work is excellent! Keep up the good work! Ivan is very knowledgeable an every one is very nice, professional, helpful and respect my time; quality of work is excellent! Keep up the good work! Ivan is very knowledgeable and accommodating! Thank you! More

Ivan is awesome. Funny, helpful and went the extra mile. Car was repaired under warranty - so cost was ZERO. Would use him and the dealer again. Car was repaired under warranty - so cost was ZERO. Would use him and the dealer again. More

VERY HAPPY AND SATIFIED WITH THE SERVICE AND COURTESY FROM THE PERSONNEL OF MERCEDES BENZ OF ANAHEIM SPECIAL FROM THE ATTENTION OF THE TEAM SERVICE MANAGER RICHARD UHL, THANK YOU. BEST REGARDS JULIO FROM THE PERSONNEL OF MERCEDES BENZ OF ANAHEIM SPECIAL FROM THE ATTENTION OF THE TEAM SERVICE MANAGER RICHARD UHL, THANK YOU. BEST REGARDS JULIO CESAR DAVILA More

My experience on this visit was excellent. I received prompt attention upon arrival, my car was serviced in a timely fashion and my courtesy driver completed the experience with a friendly lift back to r prompt attention upon arrival, my car was serviced in a timely fashion and my courtesy driver completed the experience with a friendly lift back to retrieve my car. I will recommend Mercedes of Anaheim to friends. More

It was the best experience I have had with a dealership. The found and delivered the car to my house. I would highly recommend their team. The found and delivered the car to my house. I would highly recommend their team. More

Ray Phillings was a great salesman and his manager Pat was wonderful too. They were honest, direct and no-hassle to work with. They treated me with respect and I enjoyed purchasing a car from Mercedes B was wonderful too. They were honest, direct and no-hassle to work with. They treated me with respect and I enjoyed purchasing a car from Mercedes Benz of Anaheim. More

Dave Lourette always takes care of my service needs in the utmost professional manner. It takes very little of my time to check in or check out. the utmost professional manner. It takes very little of my time to check in or check out. More