Mercedes-Benz of Anaheim
Anaheim, CA
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Great Service The service writer is very friendly, personable, and kept me informed on the progress. Loaner was ready to go and the process was smooth and efficient The service writer is very friendly, personable, and kept me informed on the progress. Loaner was ready to go and the process was smooth and efficient. More
Great & Friendly Service I brought my car in for service and was given a next morning appointment since I needed a rental. The rental was ready immediately. I dropped my car o I brought my car in for service and was given a next morning appointment since I needed a rental. The rental was ready immediately. I dropped my car off, picked up rental and on my way in less than 15 mins. I was kept up to date on the status of my car. When I returned the next day to pick up my car I received a complete explanation of services. I was able to pay online before pick up. Very prompt, friendly & convenient service. More
Air Shocks Replacement We appreciated the diagnostics ran on the car and the advice following up that test. Our car is in a place where things are beginning to wear out and We appreciated the diagnostics ran on the car and the advice following up that test. Our car is in a place where things are beginning to wear out and we did not feel like we were being "oversold" on what actually needed to be done. The car was vacuumed and washed when I picked it up. More
Good service They didn't find the cause for the dead battery but the service rep kept me informed by text messages and they washed the car and did not charge me. They didn't find the cause for the dead battery but the service rep kept me informed by text messages and they washed the car and did not charge me. More
Auto body repair due to accident I called other MBZ distributor, surprisingly none of them would help me with a loaner car but your advisor took care of that just like when I bring th I called other MBZ distributor, surprisingly none of them would help me with a loaner car but your advisor took care of that just like when I bring the vehicle in for service. Thank you. More
Tire rotation All I was in for was tire rotation. No complaints and finished a little early. Car was washed and looked good. That was it. Done. Finished. 25 words n All I was in for was tire rotation. No complaints and finished a little early. Car was washed and looked good. That was it. Done. Finished. 25 words now let me go. More
Camera repair, recall, bodywork Killen was very helpful and understanding and took care of everything including body work. I would always request him when bringing in my Mercedes fo Killen was very helpful and understanding and took care of everything including body work. I would always request him when bringing in my Mercedes for service. More
Excellent service Dave Laurrette is my service advisor and is the best and most professional of all service advisors I've dealt with, including those from Porsche and L Dave Laurrette is my service advisor and is the best and most professional of all service advisors I've dealt with, including those from Porsche and Lexus. I choose Caliber because of Dave. More
Excellent! Five star service all the way!!!! Thank you George!! Everyone bring your car to Anaheim Mercedes Benz!! Excellent, excellent service and people! :) Th Five star service all the way!!!! Thank you George!! Everyone bring your car to Anaheim Mercedes Benz!! Excellent, excellent service and people! :) Thank you!!! George you're awesome!! More
Customer service Very professional and courteous service, car was fixed while we waited at at no cost to us since it was covered under the extended warranty, a pleasan Very professional and courteous service, car was fixed while we waited at at no cost to us since it was covered under the extended warranty, a pleasant surprise! More





