Mercedes-Benz of Anaheim

No pressure and no haggle Purchased CPO vehicle. Sunil was excellent sales person and very patient with us. I really appreciated the fact that he gave us his honest recommendat Purchased CPO vehicle. Sunil was excellent sales person and very patient with us. I really appreciated the fact that he gave us his honest recommendations when we asked. He was pleasant to work with. Only thing that caught me off guard, however, was after we agreed on the final price, he handed me over to another associate and dropped out of the process. I was confused as to why because he didn't look very busy. Moreover, he didn't show us the CarFax on the vehicle, which I wished he did just to give us additional assurance. Other than these two details, the process was great. Also really liked working with their finance team (Peter Tran, I think). He, of course, recommended us to buy extended warranty for good reasons but very professional about it when we declined. Special shout out to Gail who helped us the 2nd half of the sales process. She was SUPER patient and kind. I had a 11 month old that was screaming and crying (missed her nap time) and Gail was super patient with us. Thank you! Lastly, as far as the price goes, we found prices to be fair compared to other dealers. More

Excellent service I recommended Ramin to a number of other friends and family members. He is the only one we will by cars from. Amazing service and great price. I recommended Ramin to a number of other friends and family members. He is the only one we will by cars from. Amazing service and great price. More

New Lease Ramin Arian leased me my first Mercedes vehicle (a 2012 ML 350) in 2011. It was a very positive (and easy) experience. My lease is up next month, so I Ramin Arian leased me my first Mercedes vehicle (a 2012 ML 350) in 2011. It was a very positive (and easy) experience. My lease is up next month, so I turned to Ramin even though he has moved to Anaheim. The process would have been easier and move convenient. Ramin was available 24-7; we did all the paperwork over the phone; he delivered the car to my home at 7:30AM on Tuesday; and that was that. I can't say enough about his professionalism and work ethic. He will be my go to person now and in the future for any car purchase. More

Best experience with a dealership I have ever had! John Gray was extraordinary. My purchase took no longer than 45 minutes in and out. No long negotiating, no waiting, completely honest and forthright. John Gray was extraordinary. My purchase took no longer than 45 minutes in and out. No long negotiating, no waiting, completely honest and forthright. It was the easiest car buying experience I have ever had. Will never go anywhere else. Would recommend John and La Palma Mercedes to anyone and everyone. More

CLA250 I was very pleased with the service Todd carter and David VU gave me. They have excellent customer service and I was pleased with the purchase of my c I was very pleased with the service Todd carter and David VU gave me. They have excellent customer service and I was pleased with the purchase of my car. More

Terrific service and sales team! I got a great deal on a new C250 and Michael Sullivan and the rest of the team at Caliber Mercedes Benz of Anaheim Hills was very professional and att I got a great deal on a new C250 and Michael Sullivan and the rest of the team at Caliber Mercedes Benz of Anaheim Hills was very professional and attentive. More

service survey-6/28/14 The service was on time from drop off to completion as promised. I was contacted right away to inform regarding additional break replacement service. The service was on time from drop off to completion as promised. I was contacted right away to inform regarding additional break replacement service. Thanks More

Excellent Staff I was there for service and I ended up getting a new Car. I am extremely happy with the car I got. Patrick is wonderful. He is definitely an asset to I was there for service and I ended up getting a new Car. I am extremely happy with the car I got. Patrick is wonderful. He is definitely an asset to your organization. I have been with Benz for so long because I like it. But I would like to return to this dealership because of its great service provided by Patrick. Thank you again. More

ML 350 Outstanding Dealerdhip. Sales and Customer Service at its best. Ken Nam went above expectations and clearly has customers best interest in mind. Cal Outstanding Dealerdhip. Sales and Customer Service at its best. Ken Nam went above expectations and clearly has customers best interest in mind. Caliber Motors 5star More

Couldn't be better! As always, Mike and your team made my car service issue an easy pleasant experience. From the moment I drove up to the service area, meeting with Mik As always, Mike and your team made my car service issue an easy pleasant experience. From the moment I drove up to the service area, meeting with Mike, and then departure, your team is fantastic! Mike has been my adviser for years. I have found him to be extremely knowledgeable, professional, and he takes the time to explain. I was given a sporty (very clean) loaner car since my car needed some time to assess the issue. This took a couple of days. Having the loaner gave me the freedom to get things done while my car was getting fixed in good hands. As usual, Mike called to let me know when my car would be ready. I couldn't ask for better service, and my car was washed and ready to go upon my arrival. What's more, I come to the Anaheim Hills location almost weekly for the free car wash, since we purchased our car from this dealer. I don't mind sitting in the beautiful lobby and enjoying a nice cup of coffee as my car gets washed. Great staff and wonderful service! More