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Mercedes-Benz of Anaheim

Anaheim, CA

4.8
1,391 Reviews

5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,391 reviews

January 31, 2025

This is a follow up on my previous review to commend David and his team at Mercedes Benz of Anaheim. After a disappointing initial experience regarding my tires, I was contacted by David the Service Man More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ranciglio
Feb 03, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2025

Exceptional service defines the experience at Mercedes-Benz of Anaheim. From the moment you arrive, their knowledgeable and professional team ensures a seamless and personalized experience. Wheth More

by J Advin Blanche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter
Feb 03, 2025 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 28, 2025

The service department is awesome. Professional and fast. They are honest and helpful. They can be trusted. More

by Jan Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike D
Feb 01, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 28, 2025

The experience of having my car serviced is made more pleasant by having Kellen Carter as my Service Advisor. He is friendly, helpful and always attentive to my needs when I take my car in to be service More

by Reynolds.jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellen Carter
Feb 01, 2025 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kellen here at Mercedes-Benz of Anaheim! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 27, 2025

Received a bran new loaner car, they explained what needed to ne replaced with pictures and video. Great service More

by mark6754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vijay Ambakad, Edward Hwang
Feb 01, 2025 -

Mercedes-Benz of Anaheim responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 27, 2025

Purchased a new set of tires. Spent over $2,000 and the low tire light keeps coming on. I'm afraid to drive it as I may damage the vehicle. No help from the dealership. I've put i More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cybelle
Jan 31, 2025 -

Mercedes-Benz of Anaheim responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eddie Hwang General Manager Mercedes-Benz of Anaheim 714-777-7504 direct ehwang@mbofanaheim.com

January 26, 2025

great service by Ms. Lauren Soto . service manager Mr. Sam Kashani was caring and accommodating . overall excellent service department. More

by FREDKIANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Dehdashti, Edward Hwang
Jan 26, 2025 -

FREDKIANI responded

laurensoto@mbofanaheim.com

Jan 26, 2025 -

FREDKIANI responded

samkashani@mbofanaheim.com

January 24, 2025

Today I was satisfied with the service received. I liked the coupon for the oil change. More

by danuskagr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Kortlang
Jan 26, 2025 -

Mercedes-Benz of Anaheim responded

Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you!

January 24, 2025

David was very attentive to my needs. Fantastic service. I love this dealership. Professional folks More

by Vivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Edward Hwang
Jan 24, 2025 -

Mercedes-Benz of Anaheim responded

Hi Vivian, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. We look forward to your next visit! Take care!

January 23, 2025

I have been having my cars serviced at MB of Anaheim for 25 years. The service dept staff is professional, knowledgable, courteous, quick, reliable, honest, More

by peggytoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ranciglio
Jan 24, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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