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Mercedes-Benz of Anaheim

Anaheim, CA

4.8
1,388 Reviews

5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,388 reviews

June 07, 2025

I was disappointed for the first time. They replaced a tire due to a nail. It was covered against road hazard. I was told it should take an hour and a half; it ended up taking about thr More

by S. A. Coyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
Jun 12, 2025 -

Mercedes-Benz of Anaheim responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eddie Hwang General Manager - Mercedes-Benz of Anaheim ehwang@group1auto.com

June 05, 2025

The only thing I was not happy was they always left stuff in the car after they cleaned the car. This time they left a piece of plastic (trash) on the floor. They should have checked the car before they gave More

by Chanbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
Jun 09, 2025 -

Mercedes-Benz of Anaheim responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell a bit short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Eddie Hwang General Manager - Mercedes-Benz of Anaheim ehwang@group1auto.com

June 02, 2025

Buying a vehicle here was a pleasant experience and Iam very happy with my purchase. More

by gporras_76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ilham Aabid
Jun 05, 2025 -

Mercedes-Benz of Anaheim responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Anaheim! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2025

I went in for a service and was assisted by Sader. He was amazing at making it an easy process and explained everything! He even helped with a recall that I wasn’t aware of. I will definitely keep tak More

by Pao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sader
Jun 04, 2025 -

Mercedes-Benz of Anaheim responded

Hello Pao, we're happy you found Sader to be so supportive during your experience here at Mercedes-Benz of Anaheim. Feel free to reach out to us if you need anything. Have a wonderful day.

May 30, 2025

Professional, clean and attentive. I had an amazing experience and highly recommended this Mercedes dealership! More

by richardnimrod1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vijay Ambakad and Mike Dehdashti, John Gray, Jane Dehdashti, Edward Hwang
May 31, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 29, 2025

Sader at MBZ of Anaheim Service Department was great. Car was serviced and back home the same day with Service B, new battery and 4 new tires. More

by glockness1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sader G.
May 30, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we're happy you found Sader to be so supportive during your experience here at Mercedes-Benz of Anaheim. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2025

I would like to thank you for your outstanding professionalism and dedication to customer service getting my car service. Good job! More

by constanta_ungureanu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter Anaheim, Edward Hwang
May 30, 2025 -

Mercedes-Benz of Anaheim responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2025

I had an excellent experience at Mercedes-Benz of Anaheim. David, Edward and the staff were knowledgeable, courteous, and genuinely helpful throughout the process. The selection of vehicles was impre More

by Carmine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Vu, Edward Hwang
May 27, 2025 -

Mercedes-Benz of Anaheim responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 23, 2025

David was great helping me get my front windshield replaced and also get my tires rotated. Got my car back nice and clean, great service very professional and very accommodating. More

by Al patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
May 24, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2025

The dealership has friendly staffs especially Kellin Carter. No extra charges and the location is perfect for me. More

by aliandbetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin Carter, John Gray, Jane Dehdashti, Edward Hwang
May 24, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. We hope to see you soon!