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Mercedes-Benz of Anaheim

Anaheim, CA

4.8
1,478 Reviews

5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,478 reviews

September 07, 2025

Best service you can get in town! ! Everyone is polite and professional. Love the way they treat clients and make me feel every visit is a pleasant trip. More

by Amiechenamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rancigli and the service team
Sep 14, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 06, 2025

My service advisor Cybelle Cortez was friendly, knowledgeable, and professional. I would recommend her to my family, friends, and colleagues. Thank you. ☺️ More

by Den
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cybelle Cortez.
Sep 14, 2025 -

Mercedes-Benz of Anaheim responded

Hi Den, thank you for your kind review; we are happy to pass along your comments to the team! Your recommendation means so much to us; we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 04, 2025

Very good services treated customer with respect and friendly contact and updates all the information, will come back again More

by binh_tran1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
Sep 08, 2025 -

Mercedes-Benz of Anaheim responded

Hi, thank you for choosing our business! We're thrilled that you had a positive experience and look forward to your next visit. Providing excellent customer service is always our top priority. See you soon!

September 04, 2025

John, my service adviser was very thorough, polite and knowledgeable about the service required for my auto. Recommend this dealership. More

by alibeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horgan
Sep 09, 2025 -

Mercedes-Benz of Anaheim responded

Hi Alibeh, thank you for the recommendation! We are glad to hear that John provided exceptional service, and we hope to see you again soon for all your auto needs.

September 04, 2025

My service advisor. Sybil was very knowledgeable and kept me informed. This is not my first experience with her, consider her to be excellent. More

by Jimvhapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sybille
Sep 09, 2025 -

Mercedes-Benz of Anaheim responded

Hi, thank you so much for your positive review! We're thrilled to hear that Sybil provided top-notch service and that you consider her to be excellent. We appreciate your continued loyalty and look forward to serving you again in the future.

September 04, 2025

Good job. The service representative, Cybelle, was very nice. Everything was completed quickly and done well. Car was very clean when i received it back More

by stent.add.1i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cybelle
Sep 09, 2025 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your positive feedback! We pride ourselves on providing top-notch service, and we're thrilled to hear that Cybelle took great care of you. We hope to see you again soon!

September 02, 2025

John Horgan is the best wish the dealership offered snacks like they did back in the day. More

by nkbenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horgan
Sep 07, 2025 -

Mercedes-Benz of Anaheim responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2025

Everybody was great, especially Vijay, he was very informative and helpful throughout the process. Nice work here all around, More

by kfende20
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jane Dehdashti, Edward Hwang
Sep 01, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 30, 2025

Great supporting staff, in the service department my service advisor was friendly and informative ask for Roger Bartling for all your service needs. More

by kalouria1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling
Sep 03, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with Roger! Feel free to reach out to us if you need anything. Have a wonderful day.

August 29, 2025

Absolutely horrible! I had called about a week or two in advance to make an appt to bring the vehicle in for an airbag recall. I showed up at the set time and day and the More

by Cameront7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Sep 07, 2025 -

Mercedes-Benz of Anaheim responded

We apologize about your recent experience at our location. We would like to extend picking up your vehicle and providing a complimentary loaner vehicle for the inconvenience. We tried reaching out to you to make things right. Please contact me at 978-660-8256 to further discuss. Luke Brown, General Manager Mercedes-Benz of Anaheim | lukebrown@group1auto.com