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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Reviews
4.8
1,511 Reviews
Call Dealership (714) 777-1900
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,511 reviews

October 15, 2025

I value their work and their honesty. Each lady was so helpful and I am extremely happy with the repairs and service made More

by AnitaJo45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren and Ceci (sp), John Gray, Jane Dehdashti, Edward Hwang
Report | Print
Oct 15, 2025 -

AnitaJo45 responded

These ladies were responsive and so helpful and kept me updated.

Oct 15, 2025 -

AnitaJo45 responded

Even though I now live in Arizona, when I came to California, I returned to Mercedes Benz of Anaheim because I know their work is good and they are honest. At age 80, that is so important. And I miss Jimmy Lu!!!

Oct 17, 2025 -

Mercedes-Benz of Anaheim responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 15, 2025

Service wonderful everything explained Cybil Cortez is fantastic. Knowledgeable and so polite. Explains everything to be done More

by maddoxdelmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cybil Cortez
Report | Print
Oct 15, 2025 -

maddoxdelmarie responded

Wonderful service at Anaheim Mercedes Definitely going to continue service and buying

Oct 15, 2025 -

maddoxdelmarie responded

Wonderful place

Oct 18, 2025 -

Mercedes-Benz of Anaheim responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2025

Mike Dehdashti the service director provided outstanding customer service. David Ranciglio service adviser was great. Love Group 1 Auto. Customer satisfaction is definitely priority 1. I recommend Anaheim More

by Ben
Recommend Dealer
Yes
Employees Worked With
Mike Dehdashti
Report | Print
Oct 16, 2025 -

Mercedes-Benz of Anaheim responded

Hello Ben, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2025

Appreciate the service attention I received considering this was a non appointment visit. Service person Fiona was very good with identifying what was needed to bring my EV in compliance. More

by Kenbwit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiona Jia
Report | Print
Oct 15, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. If you have any further questions, please don't hesitate to reach out!

October 10, 2025

Excellent service and communication. Highly recommend! They really care about their customers. Great experience! Very professional and friendly team. Perfect experience! Fast, honest, an More

by C K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ranciglio
Report | Print
Oct 11, 2025 -

Mercedes-Benz of Anaheim responded

Hi, thank you so much for your kind words! We are thrilled you had an excellent experience with our team. Providing top-notch service and caring for our customers is always our top priority. Thank you for recommending us. It means a lot to u We look forward to working with you again in the future.

October 10, 2025

Great customer service, they got me in and out with a new purchase pretty fast. More

by Campa23
Recommend Dealer
Yes
Employees Worked With
Vijay, John Gray, Jane Dehdashti, Edward Hwang
Report | Print
Oct 12, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 09, 2025

Shelly is the star sales there. I started with my s580 hunting there with some hiccups. But, Shelly professional manner and patient help, secured a biz for this dealer and won a sat More

by charlie6
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly
Report | Print
Oct 11, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. Please let us know if there is anything else we can do for you; we are more than happy to help!

Oct 13, 2025 -

charlie6 responded

Shelly is indeed a star sales. Meanwhile, you should review the performance of other 2 sales I worked with initially and I don't want to name the names here. They were not professional at all.

October 08, 2025

They are quick and to the point got me what I needed Thank you David for your time and effort More

by soldbyitsjoseofficial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Oct 11, 2025 -

Mercedes-Benz of Anaheim responded

Hello, we're happy you found our staff David to be so supportive during your experience here at Mercedes-Benz of Anaheim. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 04, 2025

Always a pleasure to deal with Kellin Carter in service dept. also had the pleasure of to deal with Lauren today with the same great experience More

by cindy.preston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelin carter
Report | Print
Oct 08, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Anaheim. Please don't hesitate to reach out to us if there's anything more we can do!

October 03, 2025

I always love when I get John to help with my vehicle. He is so friendly and professional which gives a great experience More

by Issac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Oct 04, 2025 -

Mercedes-Benz of Anaheim responded

Hi Issac, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! Thank you again, and have a fantastic day!

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