
Mercedes-Benz of Anaheim
Anaheim, CA
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The service department customer service is horrible. When you can leave message to your rep, service manager no reply back!!!! They keep you on hold and transfer you to voicemail!!! lol When you can leave message to your rep, service manager no reply back!!!! They keep you on hold and transfer you to voicemail!!! lol More
Both Bill and Ian understood what are requirements were and meet them . In fact they exceeded our expectations and we love our new Mercedes. and meet them . In fact they exceeded our expectations and we love our new Mercedes. More
Dealer ship has the car we want at a fair price , does not give free oil change for the first year like other auto dealer, gas tank is less then half full Paper work is done on web, but need somebody to not give free oil change for the first year like other auto dealer, gas tank is less then half full Paper work is done on web, but need somebody to guide you else it is confusing. Not a pushy dealership, pleasant surrounding More
I went in for two issue a screeching noise and my tire pressure sensor. They fixed the screeching noise in my brake rotors but didn’t fix my tps sensor but instead tried to get me to buy new tires and do pressure sensor. They fixed the screeching noise in my brake rotors but didn’t fix my tps sensor but instead tried to get me to buy new tires and do an oil Change More
Great customer service! Clear communication: Being able to communicate clearly Pleasant attitude: Having a friendly attitude Time management: Being able to manage time wel Clear communication: Being able to communicate clearly Pleasant attitude: Having a friendly attitude Time management: Being able to manage time well Product or service knowledge: Having knowledge of the products or services being offered More
Service staff are very knowledgeable, honest, courteous, friendly and efficient. They go through the plan in detail and keep you updated at all times. friendly and efficient. They go through the plan in detail and keep you updated at all times. More