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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Reviews
4.8
1,387 Reviews
Call Dealership (714) 777-1900
View Awards

5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,387 reviews

July 25, 2024

Lauren Soto was very helpful and a woman of her word. She applied the discount to our service order as promised. More

by Paakamaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Jul 26, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 24, 2024

Great customer service! Clear communication: Being able to communicate clearly Pleasant attitude: Having a friendly attitude Time management: Being able to manage time wel More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 26, 2024 -

Mercedes-Benz of Anaheim responded

Hi Helen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2024

Samia was a great representative for Mercedes. She was very helpful and kind. I’ll recommend her to friends and family. More

by Jackie k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samia Kashani, Edward Hwang
Report | Print
Jul 26, 2024 -

Mercedes-Benz of Anaheim responded

Hi Jackie, we're happy you found our staff to be helpful during your experience here at Mercedes-Benz of Anaheim. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2024

Service staff are very knowledgeable, honest, courteous, friendly and efficient. They go through the plan in detail and keep you updated at all times. More

by bobbyakbari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dehdashti, Edward Hwang
Report | Print
Jul 17, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 15, 2024

Johnny is the best! ! He’s super personable and very helpful!! He makes the process incredibly easy! More

by Terynbyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny kortlang, Edward Hwang
Report | Print
Jul 17, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to Johnny here at Mercedes-Benz of Anaheim! We are always more than happy to assist you if anything else comes up. Take care!

July 13, 2024

He is very good sales. This was a good experience .I’ll back when I buy my next car. More

by meijiao2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lu, Edward Hwang
Report | Print
Jul 14, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

Very good service, great price and professional. It was cheaper than I thought. I maintenance was done really well. More

by sarbrina713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling, Edward Hwang
Report | Print
Jul 13, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

Thanks for the excellent professional service! Courteous, a good listener; timely deliver the high quality product! More

by yameilee1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
Report | Print
Jul 13, 2024 -

Mercedes-Benz of Anaheim responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2024

Fiona is amazing, very easy to communicate. She care the customer what they needs. 100% recommended. More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiona Jia
Report | Print
Jul 11, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thanks for your praise and kind comments about Fiona. We do hope we can be of assistance in the future. Take care!

July 10, 2024

Lauren, my rep was very sweet and professional . The Service work performed was good but the almost 4 hour wait WITH appointment was absolutely terrible! Mercedes is loosing credibility with me. More

by PatD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Soto, Service Advisor, Vijay Ambakad, Edward Hwang
Report | Print
Jul 12, 2024 -

Mercedes-Benz of Anaheim responded

PatD, We regret that your overall experience was not up to the standards we aim for. Your service concerns will be shared with our team to address and prevent similar situations in the future. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. Thank you for taking the time to share your feedback about this, and I am sorry for any inconvenience you faced. Eddie Hwang General Manager ehwang@mbofanaheim.com

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