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Mercedes-Benz of Anaheim

Anaheim, CA

4.8
1,388 Reviews

5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,388 reviews

June 03, 2024

John Horgan was my service advisor. He went above and beyond to assist me in getting my car fixed. Definitely recommend him to anyone. More

by Kobkul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horgan
Jun 05, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! Thanks again for the recommendation, and have an amazing day!

June 03, 2024

The service is very good and the car is easy to pick up. I will definitely come again next time I buy a car. More

by jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gray, Jane Dehdashti, Vijay Ambakad, Darcy Borges, James Sales, Jeff Lu, Michael Sullivan, Edward Hwang
Jun 05, 2024 -

Mercedes-Benz of Anaheim responded

Hi Jason, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 30, 2024

The staff at the dealership was very friendly as soon as you walk in they were super nice and kind.The sales man, whom took the time to show me around the variety of cars was super patient with me and above More

by Maria Estrada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Martinez , Edward Hwang
May 30, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words, Maria! We're thrilled you had a great experience at Mercedes-Benz of Anaheim. David and Arthur are glad they could assist you and make the process smooth and enjoyable. We're happy you love your new purchase. Thank you for choosing us!

May 30, 2024

Trevor was very helpful and attentive, even though the car I bought was a Honda, not a Mercedes. More

by toper4life
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Castle
May 30, 2024 -

Mercedes-Benz of Anaheim responded

Congratulations on your new vehicle! We're thrilled that Trevor provided you with a helpful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 30, 2024

Took the car in to service. They found 3 items that needs attention. I had them service all three items and it wasn’t resolved. Had to take the car in 3 separate times. The More

by Mr chow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger
May 31, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 28, 2024

This is a convenient MBZ dealership in northern OC with a friendly, professional atmosphere. The service and parts stall are top notch. More

by Raúl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Erickson
May 29, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn that your experience was top-notch! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 28, 2024

Vijay is Excellent, knowledgeable, Friendly and has Great Service Skills. I will only buy my Mercedes Benz from him. More

by Diaz56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vijay Ambakad
May 29, 2024 -

Mercedes-Benz of Anaheim responded

Congratulations on your new vehicle! We're thrilled that Vijay provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 26, 2024

Service was great! Really appreciate our service rep. Roger Bartling. He explained our service options, was very knowledgeable, and courteous. Thank you Mercedes Be More

by rcabori@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling
May 29, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the knowledgeable assistance provided by Roger! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 25, 2024

I’ve been a client for 14 years. Service department always goes above & beyond. Shout out to David Ranciglio & Roger Bartling. Thank you guys & thank you to the whole service team. More

by melanie.chella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
May 28, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff, we appreciate it!

May 23, 2024

I really appreciate Mercedes Benz of Anaheim getting back to us and said they will take full responsibility and cover the damage. We have been a long time customer and would like to continue to work with Mer More

by Nk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
May 24, 2024 -

Mercedes-Benz of Anaheim responded

That's great to hear that Mercedes-Benz of Anaheim has taken responsibility and will cover the damage. We value your loyalty as a long-time customer and look forward to continuing to work with you. Feel free to follow up after the service, and let us know how we did.

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