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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Reviews
4.8
1,391 Reviews
Call Dealership (714) 777-1900
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,391 reviews

May 26, 2024

Service was great! Really appreciate our service rep. Roger Bartling. He explained our service options, was very knowledgeable, and courteous. Thank you Mercedes Be More

by rcabori@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling
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May 29, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the knowledgeable assistance provided by Roger! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 25, 2024

I’ve been a client for 14 years. Service department always goes above & beyond. Shout out to David Ranciglio & Roger Bartling. Thank you guys & thank you to the whole service team. More

by melanie.chella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
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May 28, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff, we appreciate it!

May 23, 2024

I really appreciate Mercedes Benz of Anaheim getting back to us and said they will take full responsibility and cover the damage. We have been a long time customer and would like to continue to work with Mer More

by Nk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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May 24, 2024 -

Mercedes-Benz of Anaheim responded

That's great to hear that Mercedes-Benz of Anaheim has taken responsibility and will cover the damage. We value your loyalty as a long-time customer and look forward to continuing to work with you. Feel free to follow up after the service, and let us know how we did.

May 21, 2024

We took our car in for regular service and got the car back with long crack on windshield. The will not take responsibility for the crack and wants us to pay for half. What the heck. Don’t take your car t More

by Nk
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept manager
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May 29, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for bringing this to my attention. I apologize for this inconvenience you've experienced after servicing your vehicle with us. I would like an opportunity to fix this and earn your business, please contact me at jirvine@millerautomotive.com. I look forward to speaking with you. Joshua Irvine, General Manager

May 20, 2024

Great shopping experience. My rep is knowledgeable, considerate and helpful. He is working different options to meet my needs. More

by ellenatla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian / Ben
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May 22, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 18, 2024

Good service easy set up. Representative was very helpful. Always a good clean car wash More

by Manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Erickson
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May 21, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 18, 2024

Today Service Advisor Delfino is very professional. I will definitely schedule my future appts with this service advisor. More

by maeliuhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto
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May 22, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the professional assistance provided by Delfino! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 17, 2024

Great service; professionally efficient; Kellen Carter is great. Simply stated, we trust him. Thank you. More

by luyeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dehdashti; Kellen Carter; Gonzalez (sp?)
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May 22, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the great assistance provided by Kellen! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 22, 2024 -

luyeda responded

Thank you; appreciate the long relationship we’ve had with a great group of people and of course, a great car maker (since 1980)..

May 17, 2024

I felt like I was home. The transaction went smoothly. Our salesman Aliwas very polite and knowledgable More

by Ergo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Ferdaous
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May 21, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words! We're thrilled to hear that you felt at home during your visit. It's wonderful that the transaction went smoothly and that our salesman Ali was polite and knowledgeable. We appreciate your business and look forward to serving you again.

May 16, 2024

Great service provided by Lauren, my car is working great, would recommend her and the dealer to other MB owners More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Report | Print
May 17, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn about your positive experience and the great assistance provided by Lauren! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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