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Mercedes-Benz of Anaheim

Anaheim, CA

4.8
1,392 Reviews

5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,392 reviews

May 02, 2024

Always great service & the best service writer ever. Kellin Is very smart and informative. Perfect every time I go there. More

by dfoutris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Killing Carter
May 05, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear about your positive experience and the great assistance provided by Kellin. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

May 02, 2024

Delfino was excellent, ordered tire and Lyft rides. . Additionally, he had 2 wheels refurbished. Everything was perfect! He was extremely courteous and provided outstanding service. Thank you! Ma More

by Marie Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto
May 05, 2024 -

Mercedes-Benz of Anaheim responded

That's fantastic to hear about your excellent experience with Delfino! We're glad that he took care of ordering a tire, arranging Lyft rides, and having your wheels refurbished, providing perfect service. Delfino's courtesy and outstanding service are truly appreciated. We're here to help and ensure your satisfaction!

May 01, 2024

Excellent service. Surprised about the car detail. Very clean facility. Timely appointment. Good coffee maker! More

by dianechristopherson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Really nice woman. Sorry, I do t have her card now.
May 02, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 01, 2024

Quick responses to questions. Gave straight answers to questions. Gave good explanation to new features. Overall very good experience for me. More

by MB lover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lu, Edward Hwang
May 03, 2024 -

Mercedes-Benz of Anaheim responded

That's fantastic! We're glad to hear that you had a very good experience with quick responses, straight answers, and helpful explanations about new features.

May 01, 2024

Always excellent service and wonderful staff. Thanks Lauren. This is my 5th car through Mercedes of Anaheim and they never disappoint. More

by laytoniiic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Service advisor.
May 04, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear about your positive experience and the excellent assistance provided by Lauren. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

May 01, 2024

David Yu made us feel comfortable from beginning to end with our car buying journey. We intentionally came in to look at pre owned vehicles and was given the option to purchase a new vehicle instead. Y More

by mchanel74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Yu, Edward Hwang
May 03, 2024 -

Mercedes-Benz of Anaheim responded

That's wonderful to hear! We're delighted that David provided you with such a positive and comfortable car buying experience, and we're thrilled to have gained you as lifelong customers. Thank you for your recommendation to your family and friends, and we look forward to serving you again in the future!

May 01, 2024

Delfino is the man! Can’t express my gratitude for his professionalism and the service he provides. More

by Kai
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto
May 04, 2024 -

Mercedes-Benz of Anaheim responded

Delfino is thrilled to receive such positive feedback from you! We're glad to hear that you appreciate his professionalism and the service he provides. We're here to assist you and look forward to serving you again in the future!

April 30, 2024

Absolutely impressed with the service at Mercedes Benz of Anaheim! I recently brought my car in for a ripped tire change, and I couldn't be happier with how quickly they got the job done. From the moment I a More

by DrVahe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
May 03, 2024 -

Mercedes-Benz of Anaheim responded

That's fantastic to hear! We're thrilled that you had such an impressive service experience at Mercedes-Benz of Anaheim. It's great to know that the staff was courteous, and efficient and ensured your needs were promptly taken care of. We appreciate your recommendation of Lauren and are glad that she provided knowledgeable service. Thank you for your kind words and for choosing us for your car service needs!

April 29, 2024

Super fast service and good price. Only complaint was that I had to wait awhile to get checked in even though I made an appointment. But still 5/5. More

by ABOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino
May 02, 2024 -

Mercedes-Benz of Anaheim responded

It's great to hear that you had a positive experience with our service and pricing! We apologize for any inconvenience regarding the wait during check-in despite your appointment. We'll work on improving our efficiency to ensure a smoother experience for you in the future. Thank you for your feedback, and we look forward to serving you again!

April 27, 2024

The stuff very nice and the parts service department did High Quality works, I’m so happy done my engine and tires with them. Thank you guys! More

by Mackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carte, Bryan Kim, Ian Wu, Edward Hwang
Apr 30, 2024 -

Mercedes-Benz of Anaheim responded

That's wonderful to hear! We're glad that the staff was nice and that the parts service department provided high-quality work on your engine and tires. We're here to ensure your satisfaction and make your experience with us exceptional every time!

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