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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Reviews
4.8
1,482 Reviews
Call Dealership (714) 777-1900
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,482 reviews

July 13, 2024

He is very good sales. This was a good experience .I’ll back when I buy my next car. More

by meijiao2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Lu, Edward Hwang
Report | Print
Jul 14, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

Very good service, great price and professional. It was cheaper than I thought. I maintenance was done really well. More

by sarbrina713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling, Edward Hwang
Report | Print
Jul 13, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

Thanks for the excellent professional service! Courteous, a good listener; timely deliver the high quality product! More

by yameilee1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
Report | Print
Jul 13, 2024 -

Mercedes-Benz of Anaheim responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2024

Fiona is amazing, very easy to communicate. She care the customer what they needs. 100% recommended. More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiona Jia
Report | Print
Jul 11, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thanks for your praise and kind comments about Fiona. We do hope we can be of assistance in the future. Take care!

July 10, 2024

Lauren, my rep was very sweet and professional . The Service work performed was good but the almost 4 hour wait WITH appointment was absolutely terrible! Mercedes is loosing credibility with me. More

by PatD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Soto, Service Advisor, Vijay Ambakad, Edward Hwang
Report | Print
Jul 12, 2024 -

Mercedes-Benz of Anaheim responded

PatD, We regret that your overall experience was not up to the standards we aim for. Your service concerns will be shared with our team to address and prevent similar situations in the future. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. Thank you for taking the time to share your feedback about this, and I am sorry for any inconvenience you faced. Eddie Hwang General Manager ehwang@mbofanaheim.com

July 08, 2024

Outstanding service I waited for my car to be service it about 2-Hr they bought my car to More

by mj.jefferson21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gray, Edward Hwang
Report | Print
Jul 10, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 07, 2024

Very friendly, professional, on time, John was amazing, helpful and kind, he understood my needs and listened to me, clean reception area More

by abdonabdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jul 08, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 06, 2024

The service was prompt and efficient, each detail was clearly explained to me. Great car wash! More

by lauriesimpschaef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
Report | Print
Jul 07, 2024 -

Mercedes-Benz of Anaheim responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 03, 2024

Steve McDonald is very helpful! He was setting up and explained in details all the gadgets in my new car. He answered my questions patiently and thoroughly. Thank you, Steve. Yo More

by tirto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve McDonald
Report | Print
Jul 04, 2024 -

Mercedes-Benz of Anaheim responded

Hi Tirto, thank you for your kind review; we are happy to pass along your comments to Steve here at Mercedes-Benz of Anaheim! Feel free to reach out to us if you need anything. Have a wonderful day.

June 20, 2024

Always professional, trustworthy and accommodating to my needs. Management friendly and listen to customers. The facility is clean and inviting. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
Report | Print
Jun 21, 2024 -

Mercedes-Benz of Anaheim responded

Hi Peggy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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