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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Reviews
4.8
1,363 Reviews
Call Dealership (714) 777-1900
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,363 reviews

February 22, 2024

Not much to say about dealership that I can write But serviicing department is excellent More

by mkish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto Servicing
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Feb 28, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for bringing this to my attention. I apologize for not exceeding your expectations. I would like an opportunity to fix this and to earn your business, please contact me at ehwang@mbofanaheim.com. I look forward to speaking with you. Edward Hwang, General Manager

February 17, 2024

Excellent customer service once we were there. Normally I receive text messages regarding the service and also the video of the inspection but this time I received a phone call All good More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
Report | Print
Feb 23, 2024 -

Mercedes-Benz of Anaheim responded

Thank you Javier for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 17, 2024

Probably won the best experiences i've ever had at a dealership Service department treated me like I was family More

by Mitchelldirnbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
Report | Print
Feb 20, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear that your experience with our service department was one of the best you've ever had at a dealership. Treating you like family is a wonderful compliment, and we appreciate your positive feedback. Thank you for choosing us, and we're here for all your automotive needs! Safe travels!

February 17, 2024

James Sales was fantastic to work with. He made the car buying process quite simple. More

by T2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sales
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Feb 23, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear that James made your car buying process quite simple and was fantastic to work with. Thank you for choosing us, and we hope you enjoy your new car! Safe travels!

February 16, 2024

Good job Leading by Michael service mgr and my service consultant Brian Kim Thank you Mercedes Benz team serving my 8 Mercedes Benz. More

by Medhat Bechay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Dehdashti, Darcy Borges, Edward Hwang
Report | Print
Feb 23, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 13, 2024

I was dealing with Lauren, she was very nice and professional, considerate, very well mannered. More

by Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
Report | Print
Feb 16, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for the kind words Victoria! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 13, 2024

I was very pleased with the service I received while having my GLK350 repaired. Brian Kim was my representative. He did an excellent job of keeping me informed during the process, and all of the work wa More

by Kath7970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
Report | Print
Feb 16, 2024 -

Mercedes-Benz of Anaheim responded

Thank you Kath for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 10, 2024

Excelent and efficient service service advisors knowledgeable and friendly. Location with plenty of useful and easy to use amenities More

by drlimon01
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 13, 2024 -

Mercedes-Benz of Anaheim responded

We're pleased to hear that you received excellent and efficient service from knowledgeable and friendly service advisors. It's also great to know that the location provides plenty of useful and easy-to-use amenities. We appreciate your business and look forward to serving you again in the future!

February 10, 2024

Wonderful customer service! Everyone is very friendly and helpful. The moment you drive up, you are greeted with sincere respect and attention. More

by Sunshine 57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim, Edward Hwang
Report | Print
Feb 13, 2024 -

Mercedes-Benz of Anaheim responded

Thank you so much for your kind words! We are delighted to hear that you had a wonderful experience with our customer service team. Providing friendly and helpful service is a top priority for us, and we are thrilled that we could meet your expectations. We appreciate your business and look forward to serving you again in the future! Safe travels!

February 08, 2024

The team was amazing and friendly. Had a great experience! Everyone was knowledgeable and helpful! More

by Araizaarana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jane Dehdashti, Vijay Ambakad, Darcy Borges
Report | Print
Feb 10, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

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