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Mercedes-Benz of Anaheim

Anaheim, CA

4.8
1,481 Reviews

5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,481 reviews

June 09, 2024

Wonderful staff. Advisor was excellent and professional. I definitely recommend. They could use some more amenities for waiting area. More

by loganabarca.la
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcy Borges, Edward Hwang
Jun 10, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2024

Excellent repair and customer service! Everything was done as promised! I would never go anywhere else’ More

by Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hyun Kim
Jun 09, 2024 -

Mercedes-Benz of Anaheim responded

Hello Hanna, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2024

Great dealership I don't use the one that is closer to me because everyone at this location is so great and helpful. More

by FC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and David
Jun 07, 2024 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2024

John Horgan was my service advisor. He went above and beyond to assist me in getting my car fixed. Definitely recommend him to anyone. More

by Kobkul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horgan
Jun 05, 2024 -

Mercedes-Benz of Anaheim responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Anaheim! Thanks again for the recommendation, and have an amazing day!

June 03, 2024

The service is very good and the car is easy to pick up. I will definitely come again next time I buy a car. More

by jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gray, Jane Dehdashti, Vijay Ambakad, Darcy Borges, James Sales, Jeff Lu, Michael Sullivan, Edward Hwang
Jun 05, 2024 -

Mercedes-Benz of Anaheim responded

Hi Jason, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 30, 2024

The staff at the dealership was very friendly as soon as you walk in they were super nice and kind.The sales man, whom took the time to show me around the variety of cars was super patient with me and above More

by Maria Estrada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Martinez , Edward Hwang
May 30, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words, Maria! We're thrilled you had a great experience at Mercedes-Benz of Anaheim. David and Arthur are glad they could assist you and make the process smooth and enjoyable. We're happy you love your new purchase. Thank you for choosing us!

May 30, 2024

Trevor was very helpful and attentive, even though the car I bought was a Honda, not a Mercedes. More

by toper4life
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Castle
May 30, 2024 -

Mercedes-Benz of Anaheim responded

Congratulations on your new vehicle! We're thrilled that Trevor provided you with a helpful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 30, 2024

Took the car in to service. They found 3 items that needs attention. I had them service all three items and it wasn’t resolved. Had to take the car in 3 separate times. The More

by Mr chow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger
May 31, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 28, 2024

This is a convenient MBZ dealership in northern OC with a friendly, professional atmosphere. The service and parts stall are top notch. More

by Raúl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Erickson
May 29, 2024 -

Mercedes-Benz of Anaheim responded

We're delighted to learn that your experience was top-notch! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 28, 2024

Vijay is Excellent, knowledgeable, Friendly and has Great Service Skills. I will only buy my Mercedes Benz from him. More

by Diaz56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vijay Ambakad
May 29, 2024 -

Mercedes-Benz of Anaheim responded

Congratulations on your new vehicle! We're thrilled that Vijay provided you with an exceptional sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

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