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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Reviews
4.8
1,395 Reviews
Call Dealership (714) 777-1900
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,395 reviews

January 16, 2024

Best service and we'll know knowledge what customer want to solving. Thanks again for the all service. More

by reflexrichard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobbi Choi, Edward Hwang
Report | Print
Jan 19, 2024 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you received the best service with a well-known knowledge of customer needs to provide effective solutions. Thank you for expressing your appreciation for the service you received. Safe travels and enjoy your well-serviced vehicle!

January 15, 2024

From the schedulng to the check in to the service to the explanation of service rendered everything was as expected of Mercedes-Benz of Anaheim. My thanks to John Hogran.the Service Manager. More

by rsrube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
Report | Print
Jan 18, 2024 -

Mercedes-Benz of Anaheim responded

We are pleased to hear that your experience with Mercedes-Benz of Anaheim, from scheduling to check-in, service, and the explanation of the service rendered, met your expectations. Your thanks to John, the Service Manager, is a great acknowledgment. We appreciate your business. We are excited to help you in the future.

January 14, 2024

The crew was more than helpful and went above and beyond with the customer service. My service advisor Delfino kept me informed and was very professional. Highly recommend this dealership! More

by vsutherland86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto
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Jan 17, 2024 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a great experience and that Delfino provided informed and professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 13, 2024

The employee from this dealership are very professional and well mannered. This is my favorite dealership. More

by Rynlagaras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
Report | Print
Jan 16, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

January 07, 2024

Friendly staff, welcomed and very clean. My car was in knowledgeable hands. I received text messages to update me regarding the necessary repairs. More

by Maria Hopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John service advisor
Report | Print
Jan 09, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a friendly and welcoming experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

Had a great experience at Mercedes Benz of Anaheim. Our Sales person Bill answer all our questions and made it easy to buy the car. More

by Rich &Penni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Blaha, Edward Hwang
Report | Print
Jan 05, 2024 -

Mercedes-Benz of Anaheim responded

Congratulations on your new vehicle! We are thrilled that Bill provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

January 02, 2024

Brian Kim is always helpful and caring—you are lucky to have him on your team. More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
Report | Print
Jan 03, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for the kind words Trish! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 30, 2023

Good people and location. Recent service experience was great other than it taking way too long. Sign of success? Maybe but I think it’s lack of proper staffing and manageme More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Feb 10, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 714-777-7504. I look forward to speaking with you. Eddie Hwang General Manager Mercedes-Benz of Anaheim 714-777-7504 ehwang@mbofanaheim.com

December 27, 2023

Mr Kim was extremely thorough and communicated very well. All in all I’m pleased More

by kvezner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a great experience and that Mr. Kim provided communicative assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

I had a recall notice and a low battery on my Mercedes. I took it into Mercedes of Anaheim. The technician took care of the recall and replaced the battery while I waited. The technician did a great job an More

by BryanS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Sullivan
Report | Print
Dec 29, 2023 -

Mercedes-Benz of Anaheim responded

It's great to hear that Mercedes-Benz of Anaheim efficiently handled both the recall and the battery replacement for your Mercedes while you waited. Having both the technician and your service advisor, Roger, doing a great job reflects our commitment to excellent service. Thanks again for taking the time to leave us a review about your recent visit. Take care!

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