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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Reviews
4.8
1,481 Reviews
Call Dealership (714) 777-1900
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,481 reviews

March 03, 2024

This dealerships is outrageouslyexpensive, if your shopping around Mercedes, you can get better deals in other dealerships More

by amir
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Edward Hwang
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Mar 06, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for your feedback about this inconvenience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Edward Hwang, General Manager ehwang@mbofanaheim.com

March 01, 2024

Excellent, service manager Brian is the greatest. love working with him. He is the best in my 20 year history with MB of Anaheim. More

by wa6jjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
Report | Print
Mar 03, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear about your excellent experience and the high regard you have for the service manager, Brian. It's wonderful that you've had such a positive interaction and consider him the best in your 20-year history with Mercedes-Benz of Anaheim. We appreciate your loyalty and look forward to serving you again in the future!

February 29, 2024

Professional, detailed, courteous, focused, and completely dedicated to the customer's needs. Its a pleasure to work with the staff. More

by joe.genova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
Report | Print
Mar 02, 2024 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 28, 2024

Perfect service, and very prompt. The car came back better than I left it! Kellin and Mike are always so helpful. More

by mdklein24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin in service, Mike D. in Service
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February 24, 2024

I highly recommend service advisor Mitchell at Mercedes Benz at Anahiem. Well knowledge and very helpful. More

by R.M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
Report | Print
Feb 27, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for recommending Mitchell at Mercedes-Benz of Anaheim! It's great to hear that he provided you with well-informed and helpful service. We're here to help!

February 24, 2024

Friendly advisor, good service on time deivery excellent consultant treasonable charges clean environment good customer caring More

by Mzeinali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
Report | Print
Feb 27, 2024 -

Mercedes-Benz of Anaheim responded

It's wonderful to hear that you had a positive experience with the friendly advisor, timely delivery, excellent consultation, reasonable charges, and a clean environment. Customer care is crucial, and it's great to know that you received good service. We're here to assist!

February 24, 2024

Samia and the team were the absolute best! Easily the smoothest and stress free car purchase I’ve ever had! I called in to inquire about certified 2021 Mercedes C 300, and Samia pretty much to More

by Steven A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samia Kashani
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Feb 27, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for taking the time to share your fantastic car-buying experience with Samia and the team at Mercedes-Benz of Anaheim! We're thrilled to hear that your purchase was smooth, and stress-free and that Samia provided excellent service. It's wonderful to know that the financing process and delivery were handled with professionalism and efficiency. Congratulations on your certified 2021 Mercedes C 300, and we appreciate your positive review! Safe and enjoyable travels in your new vehicle!

February 23, 2024

Better than expected. Customer service was excellent. Accurate diagnosis. Fair pricing. They didn’t push me to authorize repairs. More

by Willy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto
Report | Print
Feb 25, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear that your experience was better than expected! It's great that you found the customer service excellent, received an accurate diagnosis, and appreciated fair pricing. We also appreciate that they didn't pressure you to authorize repairs. We appreciate your positive comments and thank you for choosing us! Safe travels!

February 22, 2024

Not much to say about dealership that I can write But serviicing department is excellent More

by mkish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfino Soto Servicing
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Feb 28, 2024 -

Mercedes-Benz of Anaheim responded

Thank you for bringing this to my attention. I apologize for not exceeding your expectations. I would like an opportunity to fix this and to earn your business, please contact me at ehwang@mbofanaheim.com. I look forward to speaking with you. Edward Hwang, General Manager

February 17, 2024

James Sales was fantastic to work with. He made the car buying process quite simple. More

by T2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sales
Report | Print
Feb 23, 2024 -

Mercedes-Benz of Anaheim responded

We're thrilled to hear that James made your car buying process quite simple and was fantastic to work with. Thank you for choosing us, and we hope you enjoy your new car! Safe travels!

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