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Mercedes-Benz of Anaheim

Anaheim, CA

4.8
1,493 Reviews

5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,493 reviews

December 14, 2023

Brought my car in for regular service and some wear and tear. Always feel confident Mercedes Benz Anaheim is watching over my vehicle. More

by matothek
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellin Carter
Dec 16, 2023 -

Mercedes-Benz of Anaheim responded

Feeling confident about your car's care is so important, especially when it comes to regular service and addressing wear and tear. It's great that Mercedes Benz Anaheim gives you that sense of trust and assurance regarding your vehicle.

December 12, 2023

Great and satisfied service. Dealership has great tecnician. Visit them future ..They have good service adviser. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
Dec 13, 2023 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear about your satisfying experience with Mercedes-Benz of Anaheim! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Great experience! Car was taken to dealership for scheduled service. Service rep was courteous, professional and knowledgeable. Definitely would recommend this deal More

by Carol
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horgan
Dec 13, 2023 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear about your positive experience with the scheduled service for your car! Having a courteous, professional, and knowledgeable service representative can truly make a difference. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 11, 2023

Excellent service , Lauren Soto and the staff were very polite and efficient . Loaner was fine. More

by jocksantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto, Edward Hwang
Dec 13, 2023 -

Mercedes-Benz of Anaheim responded

That's fantastic to hear about your positive experience with Lauren and our staff! Politeness, efficiency, and satisfactory loaner services can elevate the overall service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Best dealership in the world first class service always says exactly what they are going to do and they do it very professional More

by jweiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Dec 12, 2023 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a first class experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Michael is a great asset to your company. Thanks for finding a Problem that could have caused an accident. Had him check my car before he is very knowledgeable about cars. More

by dorothyphelps22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Proud
Dec 09, 2023 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear about your positive experience at Mercedes-Benz of Anaheim with Michael! Having someone knowledgeable who can identify potential issues and prevent accidents is crucial when it comes to car maintenance. We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

The service is Fast, friendly. They also offer free rental car so you don’t have to wait there. More

by Calvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Proud
Dec 07, 2023 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a fast and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

10/10 service! ! I had the pleasure of working with James Sales and purchasing my first Mercedes Benz with him. I knew exactly what I was looking for and James did a More

by keeley Helena einck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jane Dehdashti, James Sales
Dec 07, 2023 -

Mercedes-Benz of Anaheim responded

It's wonderful to hear about your fantastic experience working with James at Mercedes-Benz of Anaheim! James' patience, consideration for your situation as a full-time nursing student, and determination to assist you in getting the car you desired must have been very reassuring. His proactive approach and involvement in the process, ensuring you were aware of every step and securing the best rate for you, made the experience even more positive. It's great that James made you feel involved and well-informed throughout the entire process. Congratulations on your new vehicle!

December 02, 2023

They are So friendly and fast fixer and get to you quickly for your questions More

by Nasrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnay kortlang
Dec 06, 2023 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Great customer service experience from John Horgan. Personable, kind and patient, my experience was top notch because of him More

by ruth.mercado
Workmanship
Recommend Dealer
Yes
Employees Worked With
John Horgan
Nov 29, 2023 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a great experience and that John provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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