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Mercedes-Benz of Anaheim

Anaheim, CA

4.8
1,493 Reviews

5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,493 reviews

November 12, 2023

I was so pleased with the customer service. There were no delays everything was completed in a timely manner. More

by Nafiseh Rastegar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Bartling
Nov 14, 2023 -

Mercedes-Benz of Anaheim responded

We are delighted to hear that you had a positive experience with the customer service at Mercedes-Benz of Anaheim and that everything was completed in a timely manner without any delays. Efficient and timely service is crucial, and it's great to know that you were pleased with the experience. We appreciate your business. We look forward to assisting you in the future.

November 10, 2023

I always go to MB of Anaheim for my car service. Everyone there is always helpful, nice, polite, courteous and recommend the service or replacement when really needs for safety. The technicians who More

by Residentcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horgan
Nov 11, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

November 10, 2023

Inexperienced sales associate , his desk top computer never switched on, needed IT to open back panel to engage switch, Sales Associate could not complete financial information software, nearly 5 hrs to More

by Tom Feyka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve, wonderful experience
Nov 10, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Nov 20, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your feedback about the poor customer service you experienced because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Mohammad Hassan General Manager mhassan@mbofaugusta.com

November 10, 2023

Excellent, top-tier service every visit. Roger Bartling knows how to treat a customer right. More

by Hanz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bartling
Nov 12, 2023 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a top-tier experience and that Roger provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 09, 2023

I Love this Dealership, Goid Price & Fast to make a Deal, Excellent Service, Friendly Staff (David Vu), very Professional Knowledge Sales, Fair, Honest, Care & his Manager Good Person, I’m Recommended Anahei More

by Lenny Damian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DAVID VU
Nov 11, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

November 08, 2023

Excellent customer service; friendly staff (Brian). Took good care of our Benz. Honest estimate and good discounts. More

by ebbiedurham1148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 10, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

November 08, 2023

The visit was very successful. Steve McDonald was very courteous nd knowledgeable. I would recommend him and Mercedes of Anaheim to any Mercedes buyer. It was a very pleasurable ex More

by bryant_l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve McDonald
Nov 10, 2023 -

Mercedes-Benz of Anaheim responded

Steve McDonald and the team at Mercedes of Anaheim are on cloud nine reading your fantastic feedback! Thanks a bunch for recommending us. We're thrilled to hear your experience was so positive, from the knowledge and courtesy of Steve to the joy of driving away in your wonderful new car. If you ever need anything else, we're just a drive away! 🚗😊

November 03, 2023

Brian Kim is the very best. Always friendly always fair and honest. Plus he a very nice person!!!!!! More

by Marshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim, John Gray, Kayvon Aussef, Todd Carter
Nov 03, 2023 -

Marshall responded

Brian Kim is the very best. Always freiendly, fair and honest.In addittion he is a very nice person.

Nov 07, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff, we appreciate it!

November 01, 2023

Mercedes-Benz of Anaheim is a very professional and caring dealership when it comes to customer service and making repairs on my vehicle. I really appreciate John Horgan for putting my mind at ease dur More

by jmars367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Nov 07, 2023 -

Mercedes-Benz of Anaheim responded

It's wonderful to hear about your positive experience with Mercedes-Benz of Anaheim and the outstanding customer service you received from John. Exceptional customer service and effective communication are essential in making the repair process as smooth as possible. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

Samia was very professional , very helpful and not pushy at all and that’s what I liked the most during this car buying experience. More

by sohila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samia Kashani
Nov 02, 2023 -

Mercedes-Benz of Anaheim responded

It's great to hear that Samia was very professional, helpful, and not pushy during your car-buying experience. A professional and non-pushy sales approach can make the process more enjoyable and less stressful for customers. Your positive feedback is much appreciated!

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