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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Reviews
4.8
1,493 Reviews
Call Dealership (714) 777-1900
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,493 reviews

October 31, 2023

Promises made, promises kept. Was notified that my warranty was extended to cover an engine light problem. While I was required to have my vehicle at the dealership for more tha More

by mmiller32old doc miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave ranciglio
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Nov 06, 2023 -

Mercedes-Benz of Anaheim responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

The serviceman/women are so nice. They listen to your issues and assist you in resolving them. Additionally, they wash your car. More

by lshowell49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve McDonald
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Nov 02, 2023 -

Mercedes-Benz of Anaheim responded

It's wonderful to hear that the service team is not only nice and attentive to your concerns but also actively assists you in resolving them. Your positive feedback is greatly appreciated, and we are glad to hear that you've had a positive and customer-focused service experience!

October 31, 2023

I love this Dealership! I drive from Carson to Anaheim Hills to get service by Brian Kim . He is the absolute best . He’s sincere, professional, timely and has great custome More

by Mandt3000
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
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Nov 04, 2023 -

Mercedes-Benz of Anaheim responded

It's fantastic to hear that you had a great experience and that Brian provided great, sincere, professional, and timely assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 30, 2023

The Service advisor and the whole crew of service department are doing a fantastic and professional job . More

by m.foroutan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Carter
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Nov 01, 2023 -

Mercedes-Benz of Anaheim responded

It's wonderful to hear that the service you've received has been consistently good and on time, with your questions answered and a job well done during each visit. Reliable and knowledgeable service is essential. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 27, 2023

The best service. 3rd time to have vehicle with Mercedes-Benz of Anaheim. Good deal and professional knowledge sales. More

by Bruce Liu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Wu
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Oct 31, 2023 -

Mercedes-Benz of Anaheim responded

It's wonderful to hear that you've had a positive experience with Mercedes-Benz of Anaheim and our professional and knowledgeable sales team. A good deal and excellent customer service are essential when purchasing a vehicle. Your feedback is greatly appreciated!

October 25, 2023

Excelente service, great experience buying a car! Darcy the sales person was cool and knowledgeable. More

by Jonathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darcy
Report | Print
Oct 31, 2023 -

Mercedes-Benz of Anaheim responded

We are delighted to hear that you received excellent service and had a great experience buying a car. It's also great that Darcy, your salesperson, was cool and knowledgeable. A positive car-buying experience and knowledgeable staff can make a significant difference. Your positive feedback is much appreciated!

October 24, 2023

Good service this morning. Thank you. Nice work. Will recommend to anyone. Thank you again More

by jnann923
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gonzales
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Oct 31, 2023 -

Mercedes-Benz of Anaheim responded

You're very welcome! We are glad to hear that you had a good service experience and that you're willing to recommend it to others. Your recommendation is greatly appreciated. Your satisfaction is important!

October 20, 2023

David Ranciglio Service Consultant is amazing! Always willing to help regardless if I have an appointment or not. His customer service is excellent!! He’s the reason why I keep coming back to Ana More

by carolditullio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ranciglio Service Consultant
Report | Print
Oct 24, 2023 -

Mercedes-Benz of Anaheim responded

Thank you for your kind words for our staff, we appreciate it!

October 20, 2023

My go to place. Always reliable and great service. My service rep is always a great resource. More

by paulasaifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellen Carter
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Oct 21, 2023 -

Mercedes-Benz of Anaheim responded

It's wonderful to have a reliable "go-to" place with great service, and having a service representative who is a valuable resource can make a significant difference in your experience. Your satisfaction and trust in Mercedes-Benz of Anaheim's service are important.

October 18, 2023

Excellent service. John Kortlang took care of my issue and saved me money along the way More

by Rahim S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kotlang
Report | Print
Oct 20, 2023 -

Mercedes-Benz of Anaheim responded

That's fantastic to hear! We're pleased that John provided excellent service and was able to save you money. Thank you for your feedback!

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