Mercedes-Benz of Anaheim

Professional and friendly I met Kellin yesterday, he was professional and friendly and helpful. My regular service advisor is Mike Stowell. He wasn't available, but he is al I met Kellin yesterday, he was professional and friendly and helpful. My regular service advisor is Mike Stowell. He wasn't available, but he is always courteous, professional, friendly, helpful. We appreciate your staff very much, thank you! More

CPO Purchase After weeks of research, I found the right car with the right options at the best price at Mercedes Benz of Anaheim. Sent an inquiry online and got a After weeks of research, I found the right car with the right options at the best price at Mercedes Benz of Anaheim. Sent an inquiry online and got a prompt response from John. Went to check the car out, and it was great. They cut to the chase and didn't waste any of my time. Everything they said was in line with the weeks of research I had already done. Made the deal and have been super happy. More

Service Kellin Carter has been a great service advisor Who has been providing best service for us as a Mercedes customer.. Kellin is very knowledgeable about Kellin Carter has been a great service advisor Who has been providing best service for us as a Mercedes customer.. Kellin is very knowledgeable about his job as a service advisor. More

Professional, no pressure experience Ken Nam made our experience in buying another MB a very enjoyable one. He is knowledgeable and very professional. Third car bought at this dealership. Ken Nam made our experience in buying another MB a very enjoyable one. He is knowledgeable and very professional. Third car bought at this dealership. More

Great Job I have been servicing my vehicles with you for years and have always been completely satisfied. Gary Williams is the best. I feel my car is safe in I have been servicing my vehicles with you for years and have always been completely satisfied. Gary Williams is the best. I feel my car is safe in his hands. Thanks for another great service. More

Never any issues when working with Shelly Lazoff I like working with Shelly. Very knowledgeable and willing to help anyway he can even if it means coming to your home to sync the garage remote... Bo I like working with Shelly. Very knowledgeable and willing to help anyway he can even if it means coming to your home to sync the garage remote... Bought a 2016 GLE450 in February and 2017 C300 Convertible in December. Todd the sales manager and Peter and Jason in credit were also great to work with. I highly recommend Mercedes Benz of Anaheim More

New GLE 350 for Beth John Gray did a great job for us. He was very professional and effiicient in coming up with a great deal. Vehicle showed up on schedule as John promis John Gray did a great job for us. He was very professional and effiicient in coming up with a great deal. Vehicle showed up on schedule as John promised. The Finance team prepared and processed the paperwork very quickly but also explained all the important items. A great experience all around. . More

Great sells person Shelly is great sells person, not pushing us to buy the Sprinter. After driving the Sprinter, my wife liked the way the vehicle drove and handled. Shelly is great sells person, not pushing us to buy the Sprinter. After driving the Sprinter, my wife liked the way the vehicle drove and handled. More

Gustavo was excellent! Gustavo and the team took excellent care of me. From the time I pulled up to the time I left, the service was fantastic. It was greatly appreciated Gustavo and the team took excellent care of me. From the time I pulled up to the time I left, the service was fantastic. It was greatly appreciated More

Worst MBZ repair shop I've dealt with WORST SERVICE DEPARTMENT, HIGHLY DUPLICITOUS AND UNETHICAL FROM MY EXPERIENCES, THEY LIE STRAIGHT TO YOUR FACE. 2ND AND LAST TIME I WILL USE THIS COMP WORST SERVICE DEPARTMENT, HIGHLY DUPLICITOUS AND UNETHICAL FROM MY EXPERIENCES, THEY LIE STRAIGHT TO YOUR FACE. 2ND AND LAST TIME I WILL USE THIS COMPANY. WE DROPPED OFF A WORK VAN, MERCEDES SPRTINER BECAUSE IT WAS STUCK IN LIMP MODE. ABOUT THE SAME TIME FRAME RECEIVED A LETTER FROM MBZ USA STATING THIS IS AN ISSUE THAT THEY ARE EXTENDING THE WARRANTY ON. OUR WORK VEHICLE WAS IN THEIR SHOP OVER A WEEK, WE CONTINUED TO CALL TO SEE WHEN IT WOULD BE READY. THE DIAGNOSTIC FEE I AGREED TO WAS $179.95. THEY DETERMINED THE PROBLEM CAUSING OUR SPRINTER TO GO INTO LIMP MODE WAS A FUSE IN THE WRONG SLOT. $570.00 ($390 OVER THE DISGNOSTIC FEE I APPROVED) LATER AND NOT A SINGLE PART CHANGED I PICKUP THE VAN. THE FOLLOWING DAY I NOW HAVE A DIESEL EXHAUST FLUID LEVEL WARNING, THE DAY AFTER THE VEHICLE STATES THERE ARE "8 STARTS REMANING". THE VEHICLE IS NOT DRIVABLE. IN ADDITION THEY WANTED $500 MORE TO CHANGE THE FUEL FILTER ($69 OEM ONLINE AND A 15 MINUTE JOB). IN 2008 I HAD ANOTHER INCIDENT WITH THIS DEALERSHIP. MY SL 500 MERCEDES HAD RECEIVED SOME CHIPS IN THE HOOD FROM A GRAVEL TRUCK. I BROUGHT THE VEHICLE TO MERECEDES TO BE COLOR SANDED. I WAS TOLD THE CHIPS ARE TOO DEEP AND THE ENTIRE HOOD WOULD HAVE TO BE STRIPPED AND REPAINTED FOR $1800 I APPROVED. WHEN THE VEHICLE WAS READY FOR PICKUP I INSPECTED THE HOOD, AND GUESS WHAT I FOUND.. 2 OF THE ORIGINAL PAINT CHIPS WERE REMANING. WHEN I CALLED THE MANAGER OVER HE LIED TO MY FACE AND SAID THE ENTIRE HOOD WAS REPAINTED , AFTER I POINTED OUT THE CHIPS HE DIDNT KNOW WHAT TO SAY.. I HAD ALREADY PAID FOR THE PAINT JOB. More