Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Anaheim
Anaheim, CA
2,168 Reviews
Mercedes-Benz of Anaheim is your local source for all things Mercedes-Benz. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Mercedes-Benz you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Yorba Linda and Placentia. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,512 service reviews
November 13, 2026
It took days for my service to be completed and then when I went to pick up my car I had to wait over 30 minutes for them find my car. It was on the roof. When I finally got my car my windshield had a tiny c I went to pick up my car I had to wait over 30 minutes for them find my car. It was on the roof. When I finally got my car my windshield had a tiny chip. It’s ridiculous considering how slow they are. More
by CGIPSON0330
Verified Customer
November 11, 2026
The service experience for my vehicle was truly exceptional from start to finish. Every staff member I encountered acted with the utmost professionalism and courtesy. The technicians completed the exceptional from start to finish. Every staff member I encountered acted with the utmost professionalism and courtesy. The technicians completed the tire replacement with remarkable efficiency and precision. I am thoroughly impressed by the high quality of care provided throughout the entire process. i received a full review of my car. condition in a video. Everything regarding this visit was handled perfectly and met all of my expectations. More
by Vahid Asadpour
Employees Worked With
Lauren Soto
November 10, 2026
I recently brought my vehicle in for routine maintenance, replacement of all four tires, and a wheel alignment. All in all, I spent just under $4,000 during this service visit, so I naturally expected my veh replacement of all four tires, and a wheel alignment. All in all, I spent just under $4,000 during this service visit, so I naturally expected my vehicle to be handled with the utmost care. Unfortunately, during the tire replacement, the service department damaged both of my front rims. While I appreciate that Mercedes acknowledged the issue and offered to repair the damage, the repairs are still visibly noticeable, and the rims are not back to their original condition. My frustration is not simply about the inconvenience of having to address the damage. It's about the fact that this should never have happened in the first place, especially at a Mercedes-Benz service department where customers expect a higher level of care and attention to detail. I appreciate the effort to make things right, but the experience has left me disappointed. When a customer spends nearly $4,000 on vehicle service, they should be able to leave confident that their vehicle has been properly cared for and returned in the same condition it arrived. Unfortunately, that was not my experience. More
by MICHAELMKHOURY
Employees Worked With
November 10, 2026
This visit wasn’t helpful. They kept my car for two days without out giving me an estimate on the cost to repair it. I brought it in for a specific problem I was having. All th They kept my car for two days without out giving me an estimate on the cost to repair it. I brought it in for a specific problem I was having. All they did was give it a general inspection. After keeping it all day they told me it would cost $350 just to diagnose the problem I’m having. I also asked several times to get an estimate to replace the torn upholstery on my drivers seat which I never received. This visit was a complete waste of my time. I’m am extremely disappointed. More
by SABALA.JACK
Employees Worked With
November 10, 2026
This dealership has provided me with exceptional service every time I have walked in. Cybelle Cortez is a wonderful person who truly cares about her customers and the company she represents. every time I have walked in. Cybelle Cortez is a wonderful person who truly cares about her customers and the company she represents. More
by CHLOESAMSONN
Employees Worked With
Cybelle Cortez
