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Mercedes-Benz of Anaheim

Anaheim, CA

Overview
Reviews
4.8
1,567 Reviews
Call Dealership (714) 777-1900
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5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 1,021 service reviews

January 15, 2026

I took my car for a light bulb replacement and took me 5 hours and 40 minutes to do inspection. So disappointed. I am the regular customer for last 15 years but I don’t feel like I go back anymore More

by Elie.kasir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Hwang
Report | Print
January 14, 2026

Amazing service as usual. Everyone from the valet, service advisor and managers were attentive and accommodating. They set the standard for customer service. Thank you all More

by AB619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Babek , Edward Hwang
Report | Print
Jan 15, 2026 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2026

Excellent service every little way. Cordial and respectful. Knowledgeable staff. On time no reservations to refer people More

by jonahdoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Hwang
Report | Print
Jan 10, 2026 -

Mercedes-Benz of Anaheim responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 09, 2026

John was very professional and courteous. Services were performed timely. I m very satisfied. Excellent service. Thx More

by Anita Arora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Horgan
Report | Print
Jan 10, 2026 -

Mercedes-Benz of Anaheim responded

Hello Anita, thanks for your praise and kind comments about John. If you're ever in need of more help, please let us know!

January 08, 2026

Great Mercedes dealer. Everyone is friendly and helpful, the facility is clean, good selection of cars, and great service department. More

by ray.lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Soto
Report | Print
Jan 10, 2026 -

Mercedes-Benz of Anaheim responded

Hello, we are so happy to read such a great review about Mercedes-Benz of Anaheim! We do hope we can be of assistance in the future. Take care!

January 08, 2026

Soon as I arrived @ 7:30 AM for my service appointment Babak was there to greet me. He Offered me a loaner so I wouldn't have to wait in the lobby which was great. Babak and the rest of the Mercedes team More

by streetapprovedmag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Babak
Report | Print
Jan 09, 2026 -

Mercedes-Benz of Anaheim responded

Hello, thank you for your kind review; we are happy to pass along your comments to Babak at Mercedes-Benz of Anaheim! Feel free to reach out to us if you need anything. Have a wonderful day.

January 07, 2026

My service advisor, Brian Kim is very professional and helpful. He listens to my questions and needs and takes care of any issues. I highly recommend Brian if you need to get your car serviced! More

by T. Cimino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kim
Report | Print
Jan 09, 2026 -

Mercedes-Benz of Anaheim responded

Hello, thank you for your kind review; we are happy to pass along your comments to Brian at Mercedes-Benz of Anaheim! If you have any further questions, please don't hesitate to reach out!

December 31, 2025

Very communicative and respectful. Did appropriate work in expected time. Discussed future needs of my car. Titan was excellent and very informative More

by Lindadelong22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titan hsieh, Edward Hwang
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Jan 02, 2026 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with Titan and our team! We hope you have a great day!

December 30, 2025

David Ranciglio and company and Mike Dedashti are very customer oriented and friendly ! Great service! More

by limier-prickle0b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ranciglio
Report | Print
Dec 30, 2025 -

Mercedes-Benz of Anaheim responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

December 30, 2025

Accommodating. Helpful. Clean facility. Punctual. From the moment I call for service to pick up of finished vehicle completely satisfied. More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John H. My service gentlemen , John Gray, Edward Hwang
Report | Print
Jan 01, 2026 -

Mercedes-Benz of Anaheim responded

Stephanie, your satisfaction is our top priority. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mercedes-Benz of Anaheim!

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