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Mercedes-Benz of Anaheim

Anaheim, CA

4.8
1,505 Reviews

5395 East La Palma Avenue

Anaheim, CA

92807

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Showing 969 service reviews

October 21, 2025

My service advisor John Horgan is always very friendly and professional. The experience is superb as usual. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gray, Jane Dehdashti, Edward Hwang
Oct 23, 2025 -

Mercedes-Benz of Anaheim responded

Hi Christine, thanks for your praise and kind comments about John. We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2025

We have to travel 45 minutes to travel to MB of Anaheim because we don’t like the service at our local dealership. In this case David Ranciglio helped with our service A, plus one of our tires had a leak a More

by Eric Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ranciglio 5 stars
Oct 20, 2025 -

Mercedes-Benz of Anaheim responded

Hi Eric, we're happy to hear you had such a positive experience with David! Thanks for the recommendation, and have an amazing day!

October 17, 2025

My only experience at this dealership has been for service related issues. My recent service experience with Delfina was excellent, all issues were handled in a professional, efficient, and timely man More

by Mbcory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delfina Soto
Oct 20, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

October 15, 2025

I value their work and their honesty. Each lady was so helpful and I am extremely happy with the repairs and service made More

by AnitaJo45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren and Ceci (sp), John Gray, Jane Dehdashti, Edward Hwang
Oct 15, 2025 -

AnitaJo45 responded

These ladies were responsive and so helpful and kept me updated.

Oct 15, 2025 -

AnitaJo45 responded

Even though I now live in Arizona, when I came to California, I returned to Mercedes Benz of Anaheim because I know their work is good and they are honest. At age 80, that is so important. And I miss Jimmy Lu!!!

Oct 17, 2025 -

Mercedes-Benz of Anaheim responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 15, 2025

Service wonderful everything explained Cybil Cortez is fantastic. Knowledgeable and so polite. Explains everything to be done More

by maddoxdelmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cybil Cortez
Oct 15, 2025 -

maddoxdelmarie responded

Wonderful service at Anaheim Mercedes Definitely going to continue service and buying

Oct 15, 2025 -

maddoxdelmarie responded

Wonderful place

Oct 18, 2025 -

Mercedes-Benz of Anaheim responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2025

Mike Dehdashti the service director provided outstanding customer service. David Ranciglio service adviser was great. Love Group 1 Auto. Customer satisfaction is definitely priority 1. I recommend Anaheim More

by Ben
Recommend Dealer
Yes
Employees Worked With
Mike Dehdashti
Oct 16, 2025 -

Mercedes-Benz of Anaheim responded

Hello Ben, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2025

Appreciate the service attention I received considering this was a non appointment visit. Service person Fiona was very good with identifying what was needed to bring my EV in compliance. More

by Kenbwit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiona Jia
Oct 15, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Anaheim. If you have any further questions, please don't hesitate to reach out!

October 10, 2025

Excellent service and communication. Highly recommend! They really care about their customers. Great experience! Very professional and friendly team. Perfect experience! Fast, honest, an More

by C K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ranciglio
Oct 11, 2025 -

Mercedes-Benz of Anaheim responded

Hi, thank you so much for your kind words! We are thrilled you had an excellent experience with our team. Providing top-notch service and caring for our customers is always our top priority. Thank you for recommending us. It means a lot to u We look forward to working with you again in the future.

October 08, 2025

They are quick and to the point got me what I needed Thank you David for your time and effort More

by soldbyitsjoseofficial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 11, 2025 -

Mercedes-Benz of Anaheim responded

Hello, we're happy you found our staff David to be so supportive during your experience here at Mercedes-Benz of Anaheim. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 04, 2025

Always a pleasure to deal with Kellin Carter in service dept. also had the pleasure of to deal with Lauren today with the same great experience More

by cindy.preston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelin carter
Oct 08, 2025 -

Mercedes-Benz of Anaheim responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Anaheim. Please don't hesitate to reach out to us if there's anything more we can do!

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