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Mercedes-Benz of Anchorage
Anchorage, AK
63 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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63 Reviews of Mercedes-Benz of Anchorage
July 27, 2026
Had an outstanding experience purchasing my vehicle from Mercedes-Benz of Anchorage. From start to finish, the entire process was professional, transparent, and stress-free. Andy, my salesperson, was exc Mercedes-Benz of Anchorage. From start to finish, the entire process was professional, transparent, and stress-free. Andy, my salesperson, was exceptional. He was knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured. He made sure I found the right vehicle for my needs and made the buying experience enjoyable. I also want to recognize Fermin, the Sales Manager, for his professionalism and commitment to excellent customer service. He went above and beyond to ensure everything went smoothly and that I was completely satisfied with my purchase. If you're looking for a dealership that truly values its customers, I highly recommend Mercedes-Benz of Anchorage. Thank you, Andy and Fermin, for making this one of the best vehicle-buying experiences I've ever had! More
by concretewallsbydave
Employees Worked With
Andy , Fermin
June 01, 2026
Fantastic buying experience. Andy was prompt patient and helpful throughout the process. Just an overall positive experience. We’re extremely satisfied with our purchase. Tha Andy was prompt patient and helpful throughout the process. Just an overall positive experience. We’re extremely satisfied with our purchase. Thank you again John H More
by howej9113
Employees Worked With
Andy
February 20, 2026
Have brought my Sprinter to them for 2 service visits. First was a warranty issue on a new vehicle and second was a winter package I requested. Both times I got calls toward end of the day about where t First was a warranty issue on a new vehicle and second was a winter package I requested. Both times I got calls toward end of the day about where the progress was at and I got direct answers from Mac in Service and Lucas in parts. More
by M in AK
Employees Worked With
Mac, Lucas
January 09, 2026
Excellent customer service provided by Brian, the GM, Mechanics and all staff. Very helpful as my car had frozen breaks due to the cold weather elements. Best service from a dealership as some of the o Mechanics and all staff. Very helpful as my car had frozen breaks due to the cold weather elements. Best service from a dealership as some of the other dealerships in town are horrible. More
by Deyci
Employees Worked With
Brian, GM, Mechanics, Patrick, JP
January 07, 2026
Very disappointed with the service department. Unprofessional communication, long delays, and no respect for scheduled appointments, especially for a brand-new vehicle. Unprofessional communication, long delays, and no respect for scheduled appointments, especially for a brand-new vehicle. More
by nclf.93
Employees Worked With
Brian Cutler/ Brian Curtice
