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Mercedes-Benz of Annapolis - Service Center
Annapolis, MD
1,380 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,380 Reviews of Mercedes-Benz of Annapolis - Service Center
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September 22, 2017
Service Awesome! Alex is very personable and helpful. He has gotten me out of jams. Service is fast and easy. The waiting room has great coffee and snacks Awesome! Alex is very personable and helpful. He has gotten me out of jams. Service is fast and easy. The waiting room has great coffee and snacks., More
by stef514
Employees Worked With
Alex Clothier
September 21, 2017
My tire was loosing air. Great service from Shane and service advisor Micheal Shives. Great attitude and service from Yasar as well. Urmil. Was very surprised as my prior ex Great service from Shane and service advisor Micheal Shives. Great attitude and service from Yasar as well. Urmil. Was very surprised as my prior experience few years back was different. Again great service by Mile Shives Yasar and Shane. More
by Annapolis
Employees Worked With
Micheal Shives Yaser and Shane
September 21, 2017
Fantastic, Alex is the best service center representative. Alex has made my experience coming to the center fantastic. He takes the time to listen to my concerns and follows up immediately to present solutions Alex has made my experience coming to the center fantastic. He takes the time to listen to my concerns and follows up immediately to present solutions and pricing to correct the issues. True professional. Plus, I get in and out on time. More
by dink
Employees Worked With
Alex Clothier
September 13, 2017
Excellent My husband and I have always had excellent experiences with Mercedes-Benz of Annapolis. However, yesterday working with Alex was so wonderful. He was My husband and I have always had excellent experiences with Mercedes-Benz of Annapolis. However, yesterday working with Alex was so wonderful. He was extremely helpful and informative. The car was repaired immediately and I was on my way. The car was washed beautifully - I was so happy! More
by Martha4636
Employees Worked With
Alex Clothier
September 13, 2017
Great service I am not a tech person and with all the new "conveniences" on today's cars, I am at a loss. Alex has the patience to explain and get me up to speed w I am not a tech person and with all the new "conveniences" on today's cars, I am at a loss. Alex has the patience to explain and get me up to speed with today's technology. More
by jane
Employees Worked With
Alex Clothier
September 09, 2017
Wonderful I usually dread having to take my car in to get serviced, but Mercedes-Benz of Annapolis makes it a painless experience! The staff is super friendly a I usually dread having to take my car in to get serviced, but Mercedes-Benz of Annapolis makes it a painless experience! The staff is super friendly and knowledgable and caters to the customer. Michael Shives was very helpful at our last visit to the service center. Keep up the great work! More
by akur
Employees Worked With
Michael Shives
September 07, 2017
Excellent My advice name is Alex he always greet you with a smile and very friendly he takes care of his customers knows everything you need and very knowledgea My advice name is Alex he always greet you with a smile and very friendly he takes care of his customers knows everything you need and very knowledgeable about your vehicle and he make sure you are will taken care of. Keep up the good work Alex More
by Nessa
Employees Worked With
Alex Clothier
September 06, 2017
Davis Brady is awesome!!!!!!!! Extremely helpful and accessible. Star employee!!!!terrific job! Accessible after hours. Explained everything perfectly!!!! Explained to my hus Extremely helpful and accessible. Star employee!!!!terrific job! Accessible after hours. Explained everything perfectly!!!! Explained to my husband and he had more questions and David Brady took time to explain everything thoroughly. Thank you so very much More
by Kelly
Employees Worked With
David Brady
September 06, 2017
Great Job Alex always goes the extra mile to solve my problems and make me happy. He is kind and a very nice person. Alex has been my service guy for years!!! Alex always goes the extra mile to solve my problems and make me happy. He is kind and a very nice person. Alex has been my service guy for years!!! More
by Anthony
Employees Worked With
Alex Clothier
September 06, 2017
Excellent Service Everyone is always friendly and treats you like you are the most important customer in the room. Alex Clothier is the best - so helpful and profession Everyone is always friendly and treats you like you are the most important customer in the room. Alex Clothier is the best - so helpful and professional, and just a nice person to chat with while waiting for your car to be washed! I didn't buy my car here, but I am certainly treated like family and will buy the next one here. More
by Monica S
Employees Worked With
Alex Clothier
