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Mercedes-Benz of Annapolis - Service Center
Annapolis, MD
1,029 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Customer Service
Quality of Work
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1,029 Reviews of Mercedes-Benz of Annapolis - Service Center
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May 20, 2022
My service writer Chuck was really super helpful by answering all my question about my break job. answering all my question about my break job. More
by Linda.seesz
Employees Worked With
Helpful May 20, 2022
Steve was excellent at handling our situation. The repair ended up being longer than expected, but Steve jumped into action and got us a loaner vehicle for the duration lasting several days witho The repair ended up being longer than expected, but Steve jumped into action and got us a loaner vehicle for the duration lasting several days without any haste or complication. He made the whole process seamless. We recommend Steve and Annapolis Mercedes to everyone. More
by cnlarsen
Employees Worked With
May 19, 2022
Peter and Mathew were amazing to work with today. I would recommend them to anyone and look forward to working with them again in the future I would recommend them to anyone and look forward to working with them again in the future More
by stephen.oconnor
May 19, 2022
Chuck always sees to it that I receive excellent service. If I could give he and his team 10 stars I would. If you desire excellent customer service I highly recommend a visit. If I could give he and his team 10 stars I would. If you desire excellent customer service I highly recommend a visit. More
by Lynn W.
Employees Worked With
May 19, 2022
Steve is absolutely wonderful. Most importantly, is how kind he is. Very knowledgeable and professional. Goes beyond what is necessary. Most importantly, is how kind he is. Very knowledgeable and professional. Goes beyond what is necessary. More
by billmaryp
Employees Worked With
May 13, 2022
Alex is amazing in he throughly, quickly, and efficiently takes care of everything that needs taking care of. I appreciate the friendship we have developed over the years. takes care of everything that needs taking care of. I appreciate the friendship we have developed over the years. More
by SR
Employees Worked With
May 11, 2022
Bryan sees me coming remembers my name and moves me through the process quickly and accurately. through the process quickly and accurately. More
by Hughes100percent
Employees Worked With
May 10, 2022
Bryan was GREAT! He was pleasant and knowledgeable. So happy he is my new service advisor!!! He was pleasant and knowledgeable. So happy he is my new service advisor!!! More
by BERNICEDOUGLAS
Employees Worked With
May 09, 2022
The only reason I continue to buy Mercedes Benz is because of the unwavering perfect customer service I receive from Chuck over the years. because of the unwavering perfect customer service I receive from Chuck over the years. More
by toniercain
Employees Worked With
May 06, 2022
Very helpful and understanding from the beginning of the service to the very end. Kept me up to date with my vehicle and answered all my questions. Overall amazing service. service to the very end. Kept me up to date with my vehicle and answered all my questions. Overall amazing service. More
by kevtone
