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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,121 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,121 reviews

July 18, 2015

Oil Change The service was excellent. Ophelia greeted me and we chitter chatted as if we were previously acquainted. She saw me with a same day appointment. S More

by Amir-Said'Es
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ophelia Wang
Jul 21, 2015 -

Mercedes-Benz of Arcadia responded

Thanks for the great review, Amir! We're glad Ophelia could attend you and earn such high praise from you. This is exactly the culture we want to engender in our store. Thanks, Rusnak/Arcadia Management

July 13, 2015

GL450 I had a great experience dealing with my sales person Denise Justice, she was extremely knowledgable and very professional. The entire staff was very More

by Carlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Justice
Jul 14, 2015 -

Mercedes-Benz of Arcadia responded

Thanks for the great review of your experience with Denise and our store. We appreciate the opportunity to work with you and look forward to the next time we see you. Rusnak/Arcadia Management

July 10, 2015

Philip Chow rocks!! Recently leased a GLA250. Philip Chow was really helpful. Transaction was smooth and pleasant. He makes the deal I want happen and makes everybody hap More

by Annieteoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Chow, Rebecca So
Jul 10, 2015 -

Mercedes-Benz of Arcadia responded

Annie, Thank you for the praise! Philip is a valuable asset at Rusnak/Arcadia and we're very glad to have him. Thank you for the business and congrats on your new GLA!

July 10, 2015

Helpful and friendly The Service consultant, Stacy Yee, was extremely helpful and friendly. She explained what needs to be done clearly and made sure that I understood. Sh More

by Nidia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service , Stacy Yee
Jul 10, 2015 -

Mercedes-Benz of Arcadia responded

Nidia, Thank you for writing such a great review about your experience with Stacey. Stacey is a treasured staff member here and we're lucky to have her. Thank you for choosing Rusnak/Arcadia, we look forward to our next opportunity to work with you!

July 09, 2015

Excellent service...EVERY time! Brian Edwards is well deserving of his corner office as he provides THE best service every time. This is my second mercedes and fourth year bringing m More

by kayla169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Edwards
Jul 10, 2015 -

Mercedes-Benz of Arcadia responded

Kayla, Thank you for taking the time to share these words about your experience with Brian! He's an excellent member of our team and we're very proud to have him on staff. Thank you for the continued patronage!

July 07, 2015

great and fast services The service advise is honest and helpful. She gave us a very fair price. We are loyal customer to them. And we bought the vehicle there. More

by disene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvia Lee
Jul 10, 2015 -

Mercedes-Benz of Arcadia responded

Disene, Thank you for taking the time to write such a great review about your experience with us and Silvia.

July 07, 2015

VERY GOOD SERVICE BECAUSE THE GOOD SERVICE PROVID AND UNDERSTANDING CUSTOMER WANT AND PROVID SHUTTLE SERVICE, ALL SO, CAN MEET CUSTOMERS URGENT REQUEST, OVER ALL, THE More

by LAI4140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CLIFTON HSU
Jul 10, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for writing such a positive review about your experience! We're grateful for the business and look forward to the next time we get to work with you.

July 07, 2015

Efficient, on-time service Robert in service knows his stuff and handles it efficiently and quickly. Follow thru is good. It's a pleasure getting my car serviced here. More

by 250slk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert in service
Jul 10, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for taking time out of your day to leave a positive review about your experience with us. We appreciate the kind words!

July 07, 2015

Good Service & Good Price The service advise is honest and helpful. She gave us a very fair price. We are loyal customer to them. And we bought the vehicle there. More

by ysstc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Lew
Jul 10, 2015 -

Mercedes-Benz of Arcadia responded

Thank you for the continued business and for the positive review! We're grateful to have you as a client and we look forward to our next opportunity to work with you.

July 07, 2015

Superb every time Before moving out of the area this was my go-to dealership for service. Happened to be back in town when my engine light came on so I emailed my favor More

by SusieQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Edwards
Jul 10, 2015 -

Mercedes-Benz of Arcadia responded

SusieQ, Thank you for taking a moment and sharing such a positive review about your experience with us! We endeavor toward a higher standard of service at Rusnak/Arcadia and we’re very proud to see it’s showing when reading a review like yours. And of course, thanks for the continued patronage.

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