"Excellent service "
My service advisor, Brian, is always helpful. He would go over the items that require attention making sure I am clear and agree on the repairs,
"A very warm and friendly atmosphere with no pressure. "
Certainly one of the nicest car buying experiences of my life. You really get the impression that they want to do what is best for the customer and not in it just to sell a car. We went there to look at a late model pre-owned car we saw advertised with the intent of actually using the experience to negotiate on another similar car which was advertised for less at a different dealership. They treated us so well and were so helpful in helping us decide between the two cars, that we not only bought that car but another one as well.
"First time at this location and I loved it."
I got referred at this Arcadia Mercedes Benz location and what a great surprise.they did a fantastic job on my Mercedes and the customer service is out of this world.the minute I stepped in I was welcome with a smile and prompt to help myself with a coffee and a cokie. They also provided a ride back home while my car was being service .Andy acevedo (sales advisor )was very polite and helpful . Thank you all of you at mercedez of Arcadia your customer service is above and beyond .