Back

Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,036 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
Contact Dealership

101 N Santa Anita Ave

Arcadia, CA

91006

Directions

By Type

Showing 1,036 reviews

July 25, 2024

People are knowledgeable and friendly. Lots of cars to choose from. Katrin was especially helpful More

by George
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2024

professional, courteous, and prompt service! excellent track record for years and will continue preferring Rusnak Arcadia! More

by chris.a.iglesias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Mercedes-Benz of Arcadia responded

Hi Chris, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

July 17, 2024

Very nice place on all aspects, nice building, nice selection of cars, and nice people. More

by JulioA14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Xu
Jul 18, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 17, 2024

Best experience ever buying a car! Beautiful dealership! Kevin Wang, our salesman, was amazing! Very knowledgeable, friendly and helpful! Can’t say enough about him! We definitely wo More

by jenniferkwebster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Mercedes-Benz of Arcadia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you have any further questions, please give us a call. We're always happy to help!

June 09, 2024

We have been working the Scott many years. He is always great. Very patient and excellent customer services. More

by Michelle L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Mercedes-Benz of Arcadia responded

Hi Michelle, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

May 31, 2024

Katrin Bassenger is who you need to deal with. I was purchasing from out of state, and she went above and beyond to make me comfortable and help make the process very smooth. She was available 24/ More

by brandonkhaddor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katrina Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz of Arcadia. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

May 30, 2024

Exemplary customer service, professional sales and finance staff. Exceeded all expectations and delivered as promised More

by Jesse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Shen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2024 -

Mercedes-Benz of Arcadia responded

Hi Jesse, thank you so much for your positive comments about Mercedes-Benz of Arcadia! We hope you have a great day! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

May 18, 2024

Bruce Chang was very helpful and did an excellent job in processing my new lease. More

by sammasuda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. Please let us know if there is anything else we can do for you; we are more than happy to help! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

May 14, 2024

Great Customer service by Scott/Stacy @ Mercedes Benz Arcadia. The purchase transaction/financing was a good experience. I would recommend to friends/family. More

by rbianca.smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Huynh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your five-star rating and for your business! Our entire team appreciates the opportunity. We look forward to your next visit! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

May 14, 2024

Sales person are very patient and honest . Service is very good and very detailed. Best dealer in town More

by Peter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yohan Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Mercedes-Benz of Arcadia responded

Hi Peter, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do! Mark Umutyan General Manager mumutyan@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

1
...