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Mercedes-Benz of Arcadia
Arcadia, CA
1,023 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,023 reviews
April 19, 2024
Katrin Bassenger was very easy to work with. She listened carefully to our needs in search of the new vehicle... then gave us recommendations and options with explaining all the cons and pros of She listened carefully to our needs in search of the new vehicle... then gave us recommendations and options with explaining all the cons and pros of the vehicles. Overall a very pleasant, knowledgable, and thorough person to work with. This was a easy process! I will HIGHLY recommend her to my friends and relatives if they are in the market for Mercedes. I'm a very satisfied customer. More
by Sonia
Helpful April 16, 2024
Well it starts off with our salesperson Kathleen. This is the only way we would have purchased the car. She helped us pick the right car and hand held the process right to the end. Finance was great. This is the only way we would have purchased the car. She helped us pick the right car and hand held the process right to the end. Finance was great. More
by artca.roy
Employees Worked With
March 30, 2024
Ease of doing business. No hard sell. Product knowledge. Patient in explaining vehicle. Listens to what options customer wants. Finance person friendly snd not pushy. Ryan No hard sell. Product knowledge. Patient in explaining vehicle. Listens to what options customer wants. Finance person friendly snd not pushy. Ryan was a super salesman. Very professional and respectful. Accommodating to our wsnts More
by Austin
March 29, 2024
No pressure sales. Ryan and Billy both answer all questions. This is the first time i purchased a car without feeling pressured. Would recommend this dealership Ryan and Billy both answer all questions. This is the first time i purchased a car without feeling pressured. Would recommend this dealership More
by Dingle
March 18, 2024
excellent service. .. attentive to my needs for my business. great people and i would highly suggest! .. attentive to my needs for my business. great people and i would highly suggest! More
by richiepacheco
Employees Worked With
March 15, 2024
Very customer friendly and treated like royalty. Katrin Bessinger is very honest and professional and not pushing in the contrary she very patience and understanding. Love her attitude and kindness Katrin Bessinger is very honest and professional and not pushing in the contrary she very patience and understanding. Love her attitude and kindness. Would recommend her to anyone interested in an awesome and honest car buying process. She's simply the best. More
by v2869440
Employees Worked With
March 07, 2024
We worked with Mark Steuber and had a no hassle experience that led to us securing our 6th Mercedes-Benz. The entire team at Rusnak Arcadia was very accommodating and we were able to get our new GL experience that led to us securing our 6th Mercedes-Benz. The entire team at Rusnak Arcadia was very accommodating and we were able to get our new GLE53 AMG without any issue. The deal was done efficiently and we were in and out of the dealership. Mark went above and beyond and we appreciated his calm approach to the process. More
by gkpapa
March 06, 2024
Great service. ...The whole experience was quick , thorough and efficient! Love Rodney and Katrina! Happy Customer:) ...The whole experience was quick , thorough and efficient! Love Rodney and Katrina! Happy Customer:) More
by richiepacheco
