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Mercedes-Benz of Arcadia

Arcadia, CA

4.8
1,146 Reviews
Mercedes-Benz of Arcadia is an Authorized Mercedes-Benz Dealer located in Arcadia, California serving the greater Los Angeles area including Arcadia, Pasadena, and the San Gabriel Valley. Mercedes-Benz of Arcadia is part of the family owned Rusnak Auto Group that has been serving the community for over 50 years. Mercedes-Benz of Arcadia is one of the largest Mercedes-Benz and AMG Performance Center dealers in the country. We offer a large inventory of Mercedes-Benz, AMG Performance Models, and Sprinter/Metris Commercial Vans. We take great pride in providing the highest level of service to our valued clients. Please stop by to take a look and meet our staff.
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101 N Santa Anita Ave

Arcadia, CA

91006

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Showing 1,146 reviews

August 10, 2025

Roberto was great. I feel like Iearned everything I need to know and really appreciated how he was honest and not too pushy. More

by Keefner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Mercedes-Benz of Arcadia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. If you have any further questions, please don't hesitate to reach out! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

August 08, 2025

I was very happy to work with Kat! She made the process of getting a new leased vehicle very smooth and pleasant. I appreciated her speed and attention to detail. She was also very res More

by LilianaR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Arslanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Mercedes-Benz of Arcadia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kat here at Mercedes-Benz of Arcadia! We can't wait to see you again, have a great day.

August 08, 2025

Excellent professional service no pressure great products. Arcadia Mercedes-Benz –They are definitely the best. More

by hsusanh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Arslanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Mike
Aug 10, 2025 -

Mercedes-Benz of Arcadia responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Arcadia! Thank you, and have a fantastic day!

August 06, 2025

The dealership’s location is great, so is it’s employees. Very professional, knowledgeable & helpful. I will recommend them for sure! More

by Denwin1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stueber
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Blackledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Mercedes-Benz of Arcadia responded

Thank you so much for the great review! It was a pleasure working with you, and we are glad the car met your expectations. Wishing you many happy and safe miles ahead. If you ever need anything in the future, don’t hesitate to reach out!

August 01, 2025

They really cater to the desires of the customer. Mark, especially was very professional. Thank you. More

by hsusanh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlotte Fan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Arslanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Mark S. 5 stars
Aug 02, 2025 -

Mercedes-Benz of Arcadia responded

Hello Hsusanh, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. Please don't hesitate to reach out if there's anything additional we can do for you. Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com x

July 31, 2025

I wanted to share my excellent experience with Kat. I purchased my first MB with her 6 months ago, and unfortunately, my car was recently totaled in an accident. When I returned to Kat for assistance, More

by tanisantiago
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Kwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2025 -

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. Please don't hesitate to reach out if there's anything additional we can do for you. Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

July 29, 2025

I have now been with Mercedes through 2 vehicles and each time, Katrin B. has been my go to expert at Rusnak. Kat has been fantastic for working with me to find exactly what I'm looking for in a vehicle. Eac More

by Nathan
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Mercedes-Benz of Arcadia responded

Hi Nathan, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 23, 2025

I had a bit of a hassle with my previous Mercedes trade-in bill. I reached out to Katrin, my go-to Mercedes expert, and guess what? She was super quick to fix it all up! Thanks a bunch, Katrin! More

by Alvaro4ever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Mercedes-Benz of Arcadia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Arcadia. Feel free to reach out to us if you need anything. Have a wonderful day. Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

July 21, 2025

William and Scott are a great sales team and did a great job in showing us the vehicle and did everything to make the purchase an amazing experience More

by John C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Mercedes-Benz of Arcadia responded

Hi John, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Jose Hurtado General Manager jhurtado@rusnakautogroup.com (626) 462-3000 https://www.rusnakarcadia.com

July 20, 2025

It’s really a pleasure to talk with Roberto, who connected with me immediately and gave me a detailed explanation of each model and showed me the deal I wanted. Thanks for his time! More

by Angela
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roberto Boratto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Mercedes-Benz of Arcadia responded

Hello Angela, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Arcadia! We are always more than happy to assist you if anything else comes up. Take care! Rusnak Auto Group 77 N. St John Ave. Pasadena, CA 91103 https://www.rusnakonline.com