Mercedes-Benz of Arcadia

The dealership has good variety and good customer service. The dealer Kevin Wang helped me out with testing out different models and find me good deal! service. The dealer Kevin Wang helped me out with testing out different models and find me good deal! More

I was pretty set on buying the car but not sure if Arcadia Rusnak will be the right place for me, I had so far experience only with West Covina location where I bought my previous MB. Hands down Arcad Arcadia Rusnak will be the right place for me, I had so far experience only with West Covina location where I bought my previous MB. Hands down Arcadia is the place you want to get your MB and if you have ability to ask for Roberto please do. Because of Roberto, his polite, knowledgeable approach, patience and advice driven by genuine interest of trying to match the best vehicle to customer needs, I bought the car the same day I walked into this dealership. I felt like I was guided through the process without being pressured. And this was very refreshing. The rest of the team: finance person, IT who set up the MB app were also super helpful and personable. Overall A+ experience. More

I had a wonderful purchase experience at the Arcadia Mercedes Benz dealership. Everyone was extremely helpful and made the entire process effortless. An extra big thanks to Dilan, he was my amazing sale Mercedes Benz dealership. Everyone was extremely helpful and made the entire process effortless. An extra big thanks to Dilan, he was my amazing sales associate who made the buying process incredibly enjoyable! More

Kevin Wong's service is professional and friendly and meets my needs and saves time. meets my needs and saves time. More

Hands-down one of the best car-buying experiences I’ve ever had. Roberto was not only professional, but incredibly patient, transparent, and genuinely invested in helping me find the perfect car for my ne ever had. Roberto was not only professional, but incredibly patient, transparent, and genuinely invested in helping me find the perfect car for my needs. I came in with a very specific set of requests—and Roberto went above and beyond to make it all happen. He walked me through every detail of the lease, answered all my questions with zero pressure, and helped me lock in a deal that I truly feel great about. William, who’s been helping my family since I was a kid, also made sure I was taken care of. It meant a lot to see that kind of consistency and support. If you're looking for a team that’s honest, sharp, and fully committed to the customer experience, Roberto and William are the ones to see. I couldn’t be happier with how everything turned out—and I'm excited to drive around in my new GLC 350e! Thank you both—you made this a 10/10 experience. More

The entire staff was very helpful throughout the process from the general manager to our sales representative Oscar Valencia. There was no pressure and they were extremely helpful in finding the car we wan from the general manager to our sales representative Oscar Valencia. There was no pressure and they were extremely helpful in finding the car we wanted. More

The easiest signing, they were personable, friendly and not just because of my car purchase not just because of my car purchase More

John Blackledge was a pleasure to work with and I highly recommend him and Rusnak Mercedes Benz. The car buying process with quick, easy, and efficient. John was attentive and patient. Ted in finance made t recommend him and Rusnak Mercedes Benz. The car buying process with quick, easy, and efficient. John was attentive and patient. Ted in finance made the paperwork a breeze. An A+ experience all-around. More

Oscar was awesome, excellent customer service. That’s the most important for me, great service. That’s the most important for me, great service. More

The main reason I want to give a five star rating is because of the salesman Roberto who sold me my car. Roberto was very professional, courteous and extremely helpful. It’s usually very hard for me to because of the salesman Roberto who sold me my car. Roberto was very professional, courteous and extremely helpful. It’s usually very hard for me to buy a car you spend most of the day but overall, I feel good about the purchase. Thank you to all who helped us buy the car especially Roberto. More